Rod,

The other application that is starting it is a Remedy based application too
which is why it is loading that dll file during startup..

It might be easier to track what application that is, if you could list all
the applications (specifically Remedy applications) that are installed on
the web server. Your Share Application Properties form should give the
answer to that.

On listing these applications you need to find which of them are dependant
on Tomcat running.

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of Rod Harris
Sent: Friday, February 26, 2010 1:41 AM
To: [email protected]
Subject: Re: Remedy 7.5 Patch 4 Mid-Tier won't start


Hi Joe,

I think you're on the right track with thinking that there are 2 Tomcats
running. From a close examination of the log file it appears that Tomcat is
getting halfway through its startup and then starting again. Not sure why
its doing that but I guess that is causing the duplicate load error. My new
questions are why is Tomcat trying to start twice and how do I fix it?

Here is the  Tomcat logfile stdout.log down to the error that now seems less
important than it did before. My older server is similar only it throws the
same error about mime multipart and then moves on to creating Proxy 3 etc.
not back to the start again.

Thanks for your help,

Rod



- Trying to load configuration arsys_api.xml
- Could not load optional configuration arsys_api.xml
- Trying to load configuration default.xml
- jrpcMode: true
- jniLoadMode: 1
- apiRecordingMode: 0
- maxProxiesPerServer: 10
- minimumSupportedServerRpcVersion: 12
- connectionMaxRetries: 0
- timeLagBetweenRetriesMillSec: 1000
- stringizeFieldAssignments: false
- stringizeSetIfQualification: false
- useLegacyQualParser: false
- useLegacyAssignParser: false
- useLegacyQualFormatter: false
- useLegacyAssignFormatter: false
- Client sets connection limits per server to :80
- Client sets useConnectionPooling to : true
- fipsProviderJsafeJCE installed = false
- Connects to ARServer audcaapp26 through
com.bmc.arsys.api.proxyj...@1ca1588
- Created proxy 1 by Tid_9 for server audcaapp26:50100
- Connects to ARServer audcaapp26 through com.bmc.arsys.api.proxyj...@4bb369
- Created proxy 2 by Tid_9 for server audcaapp26:50100
- Unable to find required classes (javax.activation.DataHandler and
javax.mail.internet.MimeMultipart). Attachment support is disabled.
- Trying to load configuration arsys_api.xml
- Could not load optional configuration arsys_api.xml
- Trying to load configuration default.xml
- jrpcMode: true
- jniLoadMode: 1
- apiRecordingMode: 0
- maxProxiesPerServer: 10
- minimumSupportedServerRpcVersion: 12
- connectionMaxRetries: 0
- timeLagBetweenRetriesMillSec: 1000
- stringizeFieldAssignments: false
- stringizeSetIfQualification: false
- useLegacyQualParser: false
- useLegacyAssignParser: false
- useLegacyQualFormatter: false
- useLegacyAssignFormatter: false
- Client sets connection limits per server to :80
- Client sets useConnectionPooling to : true
- Could not load native library
java.lang.UnsatisfiedLinkError: Native Library C:\Program Files\BMC
Software\ARSystem\midtier\WEB-INF\lib\arutiljni75.dll already loaded
in another classloader

On 26 February 2010 00:51, Joe D'Souza <[email protected]> wrote:
> Try to verify if Tomcat is being used by anything else that may be already
> loading that dll before you attempt to start the Tomcat service.. One way
to
> find out is running a netstat and see if the Tomcat port is in use while
the
> service appears to be down.. The default port would be 8080 unless
otherwise
> configured.
>
> If this port seems to be in use, then it means that an instance of Tomcat
is
> already running and has been started by some other application. You will
> need to find what that application is..

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