Try to verify if Tomcat is being used by anything else that may be already loading that dll before you attempt to start the Tomcat service.. One way to find out is running a netstat and see if the Tomcat port is in use while the service appears to be down.. The default port would be 8080 unless otherwise configured.
If this port seems to be in use, then it means that an instance of Tomcat is already running and has been started by some other application. You will need to find what that application is.. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Rod Harris Sent: Thursday, February 25, 2010 9:42 AM To: [email protected] Subject: Re: Remedy 7.5 Patch 4 Mid-Tier won't start Hi Joe, I know the issue you're eluding to. I have seen it before also with SLM. I don't think we have anything at all that should be using Tomcat other than the standard mid-tier. This one has me beat so far. I might have to try putting the mid-tier on a stand alone server and seeing how that goes. Rod On 25 February 2010 22:30, Joe D'Souza <[email protected]> wrote: > Rod, > > You may also get this error when you have certain other applications that > also run on the same web server as the mid-tier application server. These > are applications like RKM, SLM, etc. > > Is there any other application (I suspect it could be SLM) that starts the > web server? > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]]on Behalf Of Rod Harris > Sent: Wednesday, February 24, 2010 10:51 PM > To: [email protected] > Subject: Re: Remedy 7.5 Patch 4 Mid-Tier won't start > > > Hi Jarl, > > Thanks for the link. It helps a little with our understanding of > what's happening. > > No we don't have several versions running on this server. We tried to keep > things very simple with this install. Just took Server 2003, enabled IIS 6, > installed the SQL 2005 client and then off we went with the 7.5 patch 4 > install. We installed most of the components and then went straight onto AIE > which unfortunately is now integrated in a massive install with lots of CMDB > stuff. We got a few errors in this part of the install but they seemed to > relate to the fact that we weren't installing all the CMDB core components. > Other then that it has been a pretty smooth install with the exception of > the complete absence of a working mid-tier. > > We have a very similar server that has evolved from 7.1 through various > patches to 7.5 patch 4. That is working perfectly through all upgrades. > We're now using the mid-tier on this server to test our new server on the > web. A quick comparison does show a few differences. One notable difference > is that is using Tomcat 5.5.25 though the latest patch installed 5.5.28 > without updating the config to point to it. > > Rod > > > > On 24 February 2010 23:13, Jarl Grøneng <[email protected]> wrote: >> > http://wiki.apache.org/tomcat/HowTo#I.27m_encountering_classloader_problems_ > when_using_JNI_under_Tomcat >> >> Do you have several versions of mid-tier running? >> >> -- >> Jarl >> >> 2010/2/24 Rod Harris <[email protected]>: >>> Hi Guys, >>> >>> Just tried a vanilla install of Remedy 7.5 patch 4 on Windows Server >>> 2003, SQL 2005,IIS 6 and the Tomcat install (5.5.28) bundled with >>> patch 4. I'm getting a conflict with the arutiljni75.dll as per the >>> below message. I've tried manipulating my path environment variable as >>> well as the java class path in the Tomcat configurer. So far no joy. >>> >>> - Could not load native library >>> java.lang.UnsatisfiedLinkError: Native Library C:\Program Files\BMC >>> Software\ARSystem\midtier\WEB-INF\lib\arutiljni75.dll already loaded >>> in another classloader >>> at java.lang.ClassLoader.loadLibrary0(Unknown Source) >>> >>> >>> Anybody else having the same problem, preferably with a fix? >>> >>> Thanks, >>> >>> Rod _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
