Hi Roger,
Thanks alot for the immediate response.
It's not the AD account. We have not intergrated remedy with AD.
If we delete the user account in Remedy, will the incidents related to
user will delete? Please guide me with the right steps, how to take
the user to offline or disable stauts in Remedy account.
Thanks & Regards,
Ravi Chandra
Quoting [email protected]:
Hi All,
I need help in resolving this issue.
One of my team member left the company, so i made his status as
OFFLINE in " PEOPLE" form and in "USER" form " DISABLE".When i tried
to login he is ble to login and still able to create and modify the
incident. Please help me in this, how to take a user to offline or
let me know in which status should i have to change.
Thanks & Regards,
Ravi Chandra.R
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