The Incident records are tied to the CTM:People not the User. The User is how a login is validated not the CTM:People. If you delete the People record it will still not affect any Incidents.
-----Original Message----- From: Ravi Chandra . RAmagiri <[email protected]> To: [email protected] Sent: Fri, Mar 26, 2010 1:42 pm Subject: Re: User is able to login after making status to OFFLINE Hi Roger, Thanks alot for the immediate response. It's not the AD account. We have not intergrated remedy with AD. If we delete the user account in Remedy, will the incidents related to user will delete? Please guide me with the right steps, how to take the user to offline or disable stauts in Remedy account. Thanks & Regards, Ravi Chandra Quoting [email protected]: > Hi All, > > I need help in resolving this issue. > > One of my team member left the company, so i made his status as > OFFLINE in > " PEOPLE" form and in "USER" form " DISABLE".When i tried > to login he is > ble to login and still able to create and modify the > incident. Please help > me in this, how to take a user to offline or > let me know in which status > should i have to change. > > Thanks & Regards, > > Ravi Chandra.R > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
