Hi All, Please help us on incident reporting.
We required the total time spent on assigned group level and assignee level with each status (from status "new" to status "closed"). It should also tell us about the overall time spent on an incident. All the timings we required on minutes only not seconds. Any possible availability from OOB functionality? If not, please let us know about the alternative. Thanks & Regards, Rambabu Rudra System Administrator _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
