Danny this is what I'm getting on the failed server:
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:30.6390 */+VL AREAVerifyLoginCallback
-- user v096brtt
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:30.6390 */<ARSYS.AREA.LDAP> <FINEST>
AREAVerifyLoginCallback
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:30.6390 */<ARSYS.AREA.LDAP> <FINER>
ldap_init("jsqremedy2", 389)
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:30.6390 */<ARSYS.AREA.LDAP> <FINER>
connect timeout previously: -1
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:30.6390 */<ARSYS.AREA.LDAP> <FINER>
connect timeout used: 35000
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:30.6390 */<ARSYS.AREA.LDAP> <FINER>
ldap_simple_bind("null", null)
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:31.5810 */<ARSYS.AREA.LDAP> <SEVERE>
Bind: Can't connect to the LDAP server (LDAPERR Code 91)
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:31.5810 */<ARSYS.AREA.LDAP> <SEVERE>
Bind: ldap_simple_bind failed [null]
<PLGN> <TID: 005300> <RPC ID: 0000000285> <Queue: AREA > <Client-RPC:
390695> /* Tue May 25 2010 08:04:31.5810 */-VL FAIL
This is what I get on my qa server:
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */+VL
AREAVerifyLoginCallback -- user v096raro
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> Username:
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> v096raro
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> Network Address:
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> 149.83.18.20
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> Auth String:
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> Qk1DIFJlbWVkeSBBUlN5c3RlbQ==
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> Login request not coming from the BOXI-IP, checking
MID-TIER-IP's...
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> User logging in from a matching Authentication String and
Mid-Tier IP:
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> 149.83.18.20
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */<AREA.SSO>
<INFO> User passed AREA SSO authentication. Login Success
<PLGN> <TID: 000776> <RPC ID: 0000000421> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7020 */-VL
OK
<PLGN> <TID: 000776> <RPC ID: 0000000422> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7180 */+NS
AREANeedToSyncCallback
<PLGN> <TID: 000776> <RPC ID: 0000000422> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 25 2010 08:11:35.7180 */-NS
OK -- 0
<PLGN> <TID: 002876> <RPC ID: 0000000014> <Queue: Prv: 10005>
<Client-RPC: 999999> /* Tue May 25 2010 08:12:04.0480 */Plug-In Trace
Log -- OFF
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Danny Kellett
Sent: Monday, May 24, 2010 3:07 PM
To: [email protected]
Subject: Re: BMC's Sample SSO White Paper/Code
**
Sorry Rafael,
I didn't see you replied.
The log is not verbose enough. Make sure you have the plugin log level
set to ALL
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Zaayer, Ben (Information
Technology)
Sent: 24 May 2010 19:46
To: [email protected]
Subject: Re: BMC's Sample SSO White Paper/Code
**
Rafael, we are using the same plug-in provided by BMC's sample code and
have a config file, areasso.cfg on the AR Server, that must contain all
of the Mid Tier IP addresses, as well as any load-balanced virtual IPs
or it will give that error message. Also, on the Mid Tier box make sure
that your config.properties and sso.properties in the WEB-INF\classes
directories are configured properly. Almost every time we have run into
this error it was because one of the Mid Tier or load balanced IPs
changed.
Ben
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rodriguez, Rafael J x23718
Sent: Saturday, May 22, 2010 3:48 PM
To: [email protected]
Subject: Re: BMC's Sample SSO White Paper/Code
**
Hello Danny here is a sample of my arplugin log
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0540 */Plug-In Trace
Log -- ON (AR Plugin Server 7.5.00 Patch 003 200909200825)
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */AREA Plug-In
Loaded: AREA.SSO version 1
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
ARPluginSetProperties defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
ARPluginInitialization defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
ARPluginTermination defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
ARPluginCreateInstance defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
ARPluginDeleteInstance defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
ARPluginEvent undefined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
AREAVerifyLoginCallback defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
AREANeedToSyncCallback defined
<PLGN> <TID: 005728> <RPC ID: 0000000000> <Queue: Dispatcher>
<Client-RPC: 000000> /* Tue May 18 2010 09:55:18.0850 */
AREAFreeCallback defined
<PLGN> <TID: 004320> <RPC ID: 0000008143> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:44.2790 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008144> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:44.3860 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008144> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:45.4960 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008145> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:45.5260 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008145> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:46.3930 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008146> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:46.4240 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008146> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:47.4880 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008147> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:47.5030 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008147> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:48.5380 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008148> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:48.5530 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008148> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:49.5110 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008149> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:49.5410 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008149> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:50.5150 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008150> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:50.5300 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008150> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:51.6100 */-VL
FAIL
<PLGN> <TID: 004320> <RPC ID: 0000008151> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:51.6400 */+VL
AREAVerifyLoginCallback -- user v096brtt
<PLGN> <TID: 004320> <RPC ID: 0000008151> <Queue: AREA >
<Client-RPC: 390695> /* Tue May 18 2010 20:36:52.5980 */-VL
FAIL
<PLGN> <TID: 005032> <RPC ID: 0000000014> <Queue: Prv: 10005>
<Client-RPC: 999999> /* Tue May 18 2010 20:53:54.7910 */Plug-In Trace
Log -- OFF
<END OF LOG FILE>
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