I think you can achieve this in SRM 7.6. Thanks Mahesh
On Tue, Jul 27, 2010 at 7:14 AM, Richard Matovu <rich...@matrich.net> wrote: > ** Hi all, > > I have defined several service request to be approved using Service Request > Approval - Level instead of Management Chain. However, on the Approval > Mappings, the mapping criteria is only Navigation Categories, SRD > Information and Requestor Information. Is there any way out-of-box to do > approvals based on the requestor's department e.g. for IT, the approval go > to a certain group and for HR, the approvals to another group. > > I saw it was possible with change and I am wondering why not for Service > Requests. I will be very grateful for any help. > > Thanks, > > Richard > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
