You'll probably need an Service Request (SRM) to get the helmet! On Fri, 10 Sep 2010 20:52:19 +0530, Pavan Kumar <[email protected]> wrote: > Hi Joe, Great example. Thanks > > I will have to think of wearing a helmet when I am walking on street as > well.... :) > > Have a great week end. > > Cheers, > Pavan Kumar > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Joe D'Souza > Sent: Friday, September 10, 2010 8:49 PM > To: [email protected] > Subject: Re: diff b/w .. Incident ..problem..change > > When you are walking on the street, if a refrigerator falls on your head, > its an incident.. :-) > > If that refrigerator keeps falling thereafter, it kind of becomes a problem > :-) > > Whatever you might do for that refrigerator not to fall in the future, > without risking any other casualty, is called a change.. :-) > > Sorry Pavan, its Friday and that's the best example I could think without > posting a Friday Humor thread and yet kind of explain what the difference > is between those 3 entities... > > Joe > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]]on Behalf Of Pavan Kumar > Sent: Friday, September 10, 2010 11:09 AM > To: [email protected] > Subject: diff b/w .. Incident ..problem..change > ** > Hi All, Can any please let me know the diff b/w Incident, Problem and > Change?? > > Thanks & Regards, > Pavan Kumar > > ________________________________ > CONFIDENTIALITY CAUTION/DISCLAIMER > Transmission of this email is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. Any action in reliance upon this information by the person or > entity other than the intended recipient is prohibited and would be at > their risk and responsibility. While Adea takes adequate protection against > viruses, neither the sender of this mail nor Adea accepts any > responsibility or liability for interception, corruption, delay or any > virus introduced by this e-mail or any attachment. If you are not the > intended recipient or if you have received this in error, please delete > this email with attachments, if any, and inform the sender. Thank you for > your understanding and co-operation > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > ________________________________ > CONFIDENTIALITY CAUTION/DISCLAIMER > Transmission of this email is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. Any action in reliance upon this information by the person or > entity other than the intended recipient is prohibited and would be at > their risk and responsibility. While Adea takes adequate protection against > viruses, neither the sender of this mail nor Adea accepts any > responsibility or liability for interception, corruption, delay or any > virus introduced by this e-mail or any attachment. If you are not the > intended recipient or if you have received this in error, please delete > this email with attachments, if any, and inform the sender. Thank you for > your understanding and co-operation > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
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