True Joe, but it would not be in terms that makes us laugh as much and simple and easy to understand. I've forwared your email to my manager...
Thank you so much for the good laugh at the end of a tough week (trying to upgrade 9 servers from 7.0.01 to 7.5...YIKES) Pascale [email protected] Sent by: [email protected] 09/10/2010 08:20 AM Please respond to [email protected] To [email protected] cc Subject Re: diff b/w .. Incident ..problem..change ** When you are walking on the street, if a refrigerator falls on your head, its an incident.. :-) If that refrigerator keeps falling thereafter, it kind of becomes a problem :-) Whatever you might do for that refrigerator not to fall in the future, without risking any other casualty, is called a change.. :-) Sorry Pavan, its Friday and that's the best example I could think without posting a Friday Humor thread and yet kind of explain what the difference is between those 3 entities... Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Pavan Kumar Sent: Friday, September 10, 2010 11:09 AM To: [email protected] Subject: diff b/w .. Incident ..problem..change ** Hi All, Can any please let me know the diff b/w Incident, Problem and Change?? Thanks & Regards, Pavan Kumar CONFIDENTIALITY CAUTION/DISCLAIMER Transmission of this email is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any action in reliance upon this information by the person or entity other than the intended recipient is prohibited and would be at their risk and responsibility. While Adea takes adequate protection against viruses, neither the sender of this mail nor Adea accepts any responsibility or liability for interception, corruption, delay or any virus introduced by this e-mail or any attachment. If you are not the intended recipient or if you have received this in error, please delete this email with attachments, if any, and inform the sender. Thank you for your understanding and co-operation _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
