> I am betting on 64-bit support of ARS 7.5 as compared to ARS 5.0.1 which is 
> 32-bit.

While there are performance improvements in AR System 7.5.00 (and even more in 
AR System 7.6.0x), just wanted to clarify that 32-bit vs. 64-bit does not 
necessarily lead to a performance increase unless you are running out of memory 
on a constant basis.  There's actually a small decrease in performance of 
64-bit vs. 32-bit due to a bit more overhead in process/memory management.  
However, if you are running out of memory then you could see a performance 
increase since your cache can be bigger and thus you'd not be swapping/paging 
to disk so often.

The increase in available memory also can result in more stability.

So by all means, I would consider upgrading.  Just wanted to ensure that your 
reasons for doing so were clearer.

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
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liaison or public relations representative for BMC Software, Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Viki_kulkarni
Sent: Monday, December 27, 2010 11:27 PM
To: [email protected]
Subject: Massive upgrade challenge!!

Hi all,

Greetings to all,

I have recently joined ARS list and have been working on AR server since
about 2 and a half years as a developer in BMC software.
Now I have an interesting challenge in front of me I need to upgrade an ARS
5.0.1 to ARS 7.5 P003.
The reason being performance hit on HP UX machine due to high number of
concurrent users. 

So here is my problem I am not sure that if we upgrade to ARS 7.5 P008 there
will be an performance improvement, but as far as I know I am betting on
64-bit support of ARS 7.5 as compared to ARS 5.0.1 which is 32-bit. Also
number of memory leaks that have been fixed along the version.

So if anyone thinks that this is a good idea to go ahead with let me know.
Also I am currently investigating on the correct and accurate steps to
perform the upgrade. If anyone had already performed the upgrade before
kindly share the experience as it will be a great help.

Just to give a environment info we are on ARS 5.0.1 on HP-UX machine with no
OOTB apps installed at all. But have a completely customized application
developed on this server which we use.

Thanks & Regards,
Vikrant Kulkarni
Tech M

<< Disclaimer : Views, comments and/or suggestion given here are all
personal and should not be considered to be official statements from Tech
Mahindra >>


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