Hi,
I do not recall that any call was deprecated. Definitely none that are
significant for data queries, modifications and submission of ordinary
form data.
A couple of new API-calls was introduced.
A couple of new parameters was introduced in existing calls.
Some of the data structures has changed, and some has been added.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> I thought the API changed drastically between 6.x and 7? I know a whole
> bunch of java API calls were deprecated - one of our customers had to
> re-write an entire interface because of this.
>
> If you have scripts and C API programs pulling data out I would suggest
> double-checking to make sure they are not using outdated API calls.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Ali A. Musa
> Sent: Tuesday, December 28, 2010 11:31 PM
> To: [email protected]
> Subject: Re: Massive upgrade challenge!!
>
> There is no major change in 7.5, 7.6.03 API static/dynamic library calls
> and change in length or type.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Viki_kulkarni
> Sent: Wednesday, December 29, 2010 6:48 AM
> To: [email protected]
> Subject: Re: Massive upgrade challenge!!
>
> We have a complex application in place and yes its home grown system. I
> think we can go with straight upgrade if needed after we try the
> migration
> idea given by Misi on development server.
>
> I am worried about is the interfaces that are present most of them are
> shell
> scripts and C programs to push and pull data out of the system.
>
> If I am not wrong I don't have to worry about the interfaces as it is
> completely customized application and AR upgrade will treat it as some
> workflow which does not involve any system form(except user form) and
> wont
> change it except field length and type. Correct me if I am wrong.
>
> - Viki
>
>
> patrick zandi wrote:
>>
>> Why not just stand up a 7.5 / 7.6.03 server and migrate your users and
>> groups.
>> Leave both systems up for 30 days, and then archive the old one, and
> do
>> away
>> with it?
>>
>> 5.01 used older varchar for oracle, and clobs, and the migration seems
>> excessive for such an old system.
>> if they need the old one, just let it sit there for 6 months.. is it
>> hurting
>> anything? make it read only, and no creates.
>>
>> just a thought. This has to be a home grown system, Remedy
> Applications
>> were not out yet.
>>
>>
>> On Tue, Dec 28, 2010 at 10:53 AM, Axton <[email protected]> wrote:
>>
>>> ** I was able to upgrade successfully from 6.3 to 7.5 without too
> many
>>> issues. The documentation for 7.5 states that the upgrade installer
> for
>>> 7.5
>>> is compatible to run against 6.3 and higher servers.
>>>
>>>
>>> On Tue, Dec 28, 2010 at 9:08 AM, Grooms, Frederick W <
>>> [email protected]> wrote:
>>>
>>>> If you are not able to do the new server method as Misi suggests
> then I
>>>> would do the following
>>>>
>>>> Upgrade to ARS 6.3 (this will involve upgrading your license file,
> but
>>>> that is a simple process using the support web)
>>>> Upgrade to ARS 7.1
>>>> Upgrade to ARS 7.5 (or 7.6)
>>>>
>>>> Each version has performance improvements over the previous version.
>
>>>> The
>>>> 6.3 upgrade increases the Login info from 30 characters to 254
>>>> characters
>>>> and the 7.1 changes the licensing to not require actual keys for
>>>> anything
>>>> but the server license (the upgrade installer handles this change
>>>> itself).
>>>> With a large number of concurrent users you need to make sure you
> are
>>>> taking advantage of the RPC-Non-Blocking-IO parameter (which I
> believe
>>>> was
>>>> added with v5.1.2 and does require HP patches be installed if they
> are
>>>> not
>>>> there already).
>>>>
>>>> One other item to make sure of is to check the required versions of
> your
>>>> database and OS for each ARS version (the Compatibility Matrix).
>>>>
>>>> Fred
>>>>
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList) [mailto:
>>>> [email protected]] On Behalf Of Misi Mladoniczky
>>>> Sent: Tuesday, December 28, 2010 1:48 AM
>>>> To: [email protected]
>>>> Subject: Re: Massive upgrade challenge!!
>>>>
>>>> Hi,
>>>>
>>>> 1. Install a new server on a new database
>>>> 2. Compare and apply manual changes to the system forms manually as
>>>> desired
>>>> 3. Export/import def-file of your custom forms/applications/objects
>>>> 4. Use RRR|Chive to SYNC all your data to the new machine:
>>>> https://www.rrr.se/cgi/rrrchive/main
>>>> 5. Use RRR|DefHideExpandBox to fix your layout:
>>>> https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox
>>>> 6. Test your system and fix any problems
>>>> 7. Do a final data SYNC using RRR|Chive and switch over your users
>>>>
>>>> Best Regards - Misi, RRR AB, http://www.rrr.se
>>>>
>>>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
>>>> * RRR|License - Not enough Remedy licenses? Save money by
> optimizing.
>>>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>>>> logs.
>>>> Find these products, and many free tools and utilities, at
>>>> http://rrr.se.
>>>>
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList) [mailto:
>>>> [email protected]] On Behalf Of Viki_kulkarni
>>>> Sent: Tuesday, December 28, 2010 1:27 AM
>>>> To: [email protected]
>>>> Subject: Massive upgrade challenge!!
>>>>
>>>> Hi all,
>>>>
>>>> Greetings to all,
>>>>
>>>> I have recently joined ARS list and have been working on AR server
> since
>>>> about 2 and a half years as a developer in BMC software.
>>>> Now I have an interesting challenge in front of me I need to upgrade
> an
>>>> ARS
>>>> 5.0.1 to ARS 7.5 P003.
>>>> The reason being performance hit on HP UX machine due to high number
> of
>>>> concurrent users.
>>>>
>>>> So here is my problem I am not sure that if we upgrade to ARS 7.5
> P008
>>>> there
>>>> will be an performance improvement, but as far as I know I am
> betting on
>>>> 64-bit support of ARS 7.5 as compared to ARS 5.0.1 which is 32-bit.
> Also
>>>> number of memory leaks that have been fixed along the version.
>>>>
>>>> So if anyone thinks that this is a good idea to go ahead with let me
>>>> know.
>>>> Also I am currently investigating on the correct and accurate steps
> to
>>>> perform the upgrade. If anyone had already performed the upgrade
> before
>>>> kindly share the experience as it will be a great help.
>>>>
>>>> Just to give a environment info we are on ARS 5.0.1 on HP-UX machine
>>>> with
>>>> no
>>>> OOTB apps installed at all. But have a completely customized
> application
>>>> developed on this server which we use.
>>>>
>>>> Thanks & Regards,
>>>> Vikrant Kulkarni
>>>> Tech M
>>>>
>>>>
>>>>
> ________________________________________________________________________
> _______
>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>>>>
>>>
>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>>
>>
>> --
>> Patrick Zandi
>>
>>
> ________________________________________________________________________
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>>
>>
>
> --
> View this message in context:
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> 8.html
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
>
> ________________________________________________________________________
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> ________________________________________________________________________
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>
> _______________________________________________________________________________
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>
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