Rich, RKM in 7.6.03 is definitely not going to work in the User Tool.
Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Gard, Richard J Sent: Thursday, March 24, 2011 10:44 AM To: [email protected] Subject: RKM 7.06.03 and the Fat Client I was under the impression that ITSM 7.6.03 supported the fat client (User Tool?), but now I am discovering that RKM 7.6.03 generates Java-script errors unless you run it from the mid-tier (web). What gives? Knowledge Article Javascript error when accessing Search Knowledge Management in RKM 7.6.03 in the USER TOOL <https://kb.bmc.com/infocenter/index?page=answers> Back to Answers <https://kb.bmc.com/infocenter/index?page=answers> <https://kb.bmc.com/infocenter/index?page=content&id=KA327237&pmv=print&impressions=false&viewlocale=en_US> Printer Friendly <https://kb.bmc.com/infocenter/index?page=content&id=KA327237&pmv=print&impressions=false&viewlocale=en_US> <https://kb.bmc.com/infocenter/index?page=content&id=KA327237&actp=search&viewlocale=en_US&searchid=1300975655195#rate> Rate this Page <https://kb.bmc.com/infocenter/index?page=content&id=KA327237&actp=search&viewlocale=en_US&searchid=1300975655195#rate> Knowledge Article ID: KA327237 Version: 1.0 Status: Published Published date: 01/20/2011 Best regards, Rich �x �x 你 。 GIS-ISS-SEM Service Technology Development Manager ITIL Practisioner Certified: Support and Restore _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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