Re: RKM 7.06.03 and the Fat Client

[Alan Blake]

**

Correct 7.6.0x and on will only work in the web client. Alan Blake Knowlysis --- On Thu, 3/24/11, Chowdhury, Tauf <tauf.chowdh...@frx.com> wrote: From: Chowdhury, Tauf <tauf.chowdh...@frx.com> Subject: Re: RKM 7.06.03 and the Fat Client To: arslist@ARSLIST.ORG Date: Thursday, March 24, 2011, 8:47 AM ** Rich, RKM in 7.6.03 is definitely not going to work in the User Tool.   Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gard, Richard J Sent: Thursday, March 24, 2011 10:44 AM To: arslist@ARSLIST.ORG Subject: RKM 7.06.03 and the Fat Client   I was under the impression that ITSM 7.6.03 supported the fat client (User Tool?), but now I am discovering that RKM 7.6.03 generates Java-script errors unless you run it from the mid-tier (web).  What gives? Knowledge Article _javascript_ error when accessing Search Knowledge Management in RKM 7.6.03 in the USER TOOL Back to Answers Printer Friendly Rate this Page   Knowledge Article ID:    KA327237 Version:    1.0 Status:    Published Published date:    01/20/2011     Best regards, Rich 謝 謝 你 。 GIS-ISS-SEM Service Technology Development Manager ITIL Practisioner Certified: Support and Restore   This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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