Chris, That's what 3rd party mobility solutions are for :)
I say BS! I don't need more servers, apps and support contracts to do what is quickly becoming (or has become) standard functionality in business. Oh sure BMC will resell Aeroprise to you so it is conveniently on the same support contract... But it still is more infrastructure and more money. rant=off Jason On Thu, Mar 24, 2011 at 1:42 PM, strauss <[email protected]> wrote: > People here are asking if the RKM 7.6.04 content will be available to > mobile devices. You can get to our RKM 7.2 content through our FAQ links or > the public portal fairly easily from something like a tablet, or even a Palm > Pre, but have to zoom in and out and scroll around to see everything; > however, it does work. I’m guessing that since RKM 7.6.x forces you through > mid-tier, and mid-tier does not work on mobile devices, that moving to > 7.6.04 will block us from making the RKM content available on mobile > devices. That’s supposed to be progress, correct? > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Alan Blake > *Sent:* Thursday, March 24, 2011 12:39 PM > *To:* [email protected] > > *Subject:* Re: RKM 7.06.03 and the Fat Client > > > > ** > > Correct 7.6.0x and on will only work in the web client. > > > > Alan Blake > > Knowlysis > > --- On *Thu, 3/24/11, Chowdhury, Tauf <[email protected]>* wrote: > > > From: Chowdhury, Tauf <[email protected]> > Subject: Re: RKM 7.06.03 and the Fat Client > To: [email protected] > Date: Thursday, March 24, 2011, 8:47 AM > > ** > > Rich, > > RKM in 7.6.03 is definitely not going to work in the User Tool. > > > > *T**auf** **C**howdhury** **|** **F**orest** **L**aboratories**, **I**nc.* > > Analyst, Service Management > > Mobile:646.483.2779 > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Gard, Richard J > *Sent:* Thursday, March 24, 2011 10:44 AM > *To:* [email protected] > *Subject:* RKM 7.06.03 and the Fat Client > > > > I was under the impression that ITSM 7.6.03 supported the fat client (User > Tool?), but now I am discovering that RKM 7.6.03 generates Java-script > errors unless you run it from the mid-tier (web). What gives? > > *Knowledge Article* > > Javascript error when accessing Search Knowledge Management in RKM 7.6.03 > in the USER TOOL > > [image: Back to Answers]<https://kb.bmc.com/infocenter/index?page=answers> > > Back to Answers <https://kb.bmc.com/infocenter/index?page=answers> > > [image: Printer Friendly > Version]<https://kb.bmc.com/infocenter/index?page=content&id=KA327237&pmv=print&impressions=false&viewlocale=en_US> > > Printer > Friendly<https://kb.bmc.com/infocenter/index?page=content&id=KA327237&pmv=print&impressions=false&viewlocale=en_US> > > [image: Rate > Content]<https://kb.bmc.com/infocenter/index?page=content&id=KA327237&actp=search&viewlocale=en_US&searchid=1300975655195#rate> > > Rate this > Page<https://kb.bmc.com/infocenter/index?page=content&id=KA327237&actp=search&viewlocale=en_US&searchid=1300975655195#rate> > > > > *Knowledge Article ID:* > > > > KA327237 > > *Version:* > > > > 1.0 > > *Status:* > > > > Published > > *Published date:* > > > > 01/20/2011 > > > > > > Best regards, > *Rich* > > 謝 > > 謝 > > 你 > > 。 > > *GIS-ISS-SEM* > > *Service Technology Development Manager* > > *ITIL Practisioner Certified: Support and Restore * > > > ------------------------------ > > This e-mail and its attachments may contain Forest Laboratories, Inc. > proprietary information that is privileged, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the individual or entity to which it is addressed. If > you are not the intended recipient of this e-mail, or the employee or agent > responsible for delivering this e-mail to the intended recipient, you are > hereby notified that any dissemination, distribution, copying or action > taken in relation to the contents of and attachments to this e-mail is > strictly prohibited and may be unlawful. If you have received this e-mail in > error, please notify the sender immediately and permanently delete the > original and any copy of this e-mail and any printout. > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend > WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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