If your on 7.6.4 you can use the Alert --> Web service plug-in in AR System. This is asyncron, and will probably do what you want.
Page 260 in BMC Remedy Action Request System 7.6.04 Configuration Guide -- J 2011/5/4 Geoffrey Endresen <[email protected]>: > ** > We generally use Filter APIs during set fields operations that would be > Phase 1. > > But we have a feature where we want call the Filter API that would run after > the ticket is committed to the DB. > > Any ideas? > > -- > -Geoff Endresen > Amazon.com > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
