Drew, check to see if they are using the Init form. This works for WUT but not for the web based tool.
I use the init form here to allow me to force people to change their passwords and it works nicely. I'm not sure how you would use it with the web tool, as I don't think there is a way to use the Init form. Thanks, Gary Opela, Jr. Remedy Engineer ITIL V3 Foundations Certified Avaya Phone Support CNI/IT Tinker 72 SC (405) 582-4272 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Drew Shuller Sent: Tuesday, May 10, 2011 12:40 PM To: [email protected] Subject: Reset Password At Login, Web Version ** Hello everyone, on my 7.6.4 Remedy custom app on windows servers, my users are prompted to change their password when logging into the User Tool, but not when they are logging onto the web version. Is this expected behavior? Have I missed a setting somewhere? Thanks for the help! Drew Shuller Remedy Admin Joint Task Force Bravo Soto Cano Air Base Comayagua, Honduras _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
