HI They are able to see the change password but there is a bug in OTB In Midtier change password is not working as it always throw an error msg "Old Password is not correct" but it is working fine in user tool
we have raised a ticket with bmc waiting for the response Thanks Bala Date: Tue, 10 May 2011 11:40:22 -0600 From: [email protected] Subject: Reset Password At Login, Web Version To: [email protected] ** Hello everyone, on my 7.6.4 Remedy custom app on windows servers, my users are prompted to change their password when logging into the User Tool, but not when they are logging onto the web version. Is this expected behavior? Have I missed a setting somewhere? Thanks for the help! Drew Shuller Remedy Admin Joint Task Force Bravo Soto Cano Air Base Comayagua, Honduras _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

