Joe,

It was a really good idea to use the refrigerator.  I just expanded on it and 
used graphics showing stick men getting flattened by falling fridges.

Jennifer Meyer

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, May 18, 2011 3:39 PM
To: [email protected]
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
..problem..change)

Someone made a PPT presentation using that idea? That’s just a funny thought
that came to my mind to use as an example to explain those little
differences and it was a Friday when I posted that :-)

Joe

-----Original Message-----
From: Sanford, Claire
Sent: Wednesday, May 18, 2011 3:33 PM Newsgroups:
public.remedy.arsystem.general
To: [email protected]
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident
..problem..change)

Thank You!  I got it!

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Andrew C Goodall
Sent: Wednesday, May 18, 2011 2:29 PM
To: [email protected]
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident
..problem..change)

http://www.mail-archive.com/[email protected]/msg64261.html


Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  |
972.431.1518

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Sanford, Claire
Sent: Wednesday, May 18, 2011 2:21 PM
To: [email protected]
Subject: Refrigerator - old subject line ( diff b/w .. Incident
..problem..change)

Does anyone remember who made a PowerPoint presentation that outlined the
change/incident/problem process with a refrigerator??

Claire

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