got it from the remedyusergroup site.. thanks,

vikram_k wrote:
> 
> hey Jennifer,
> 
> I would like to have a copy as well. Can you send it to me..
> 
> Thanks,
> Vikram
> 
> Meyer, Jennifer L-2 wrote:
>> 
>> It was me.  Do you need a copy?
>> 
>> Jennifer Meyer
>> Remedy Technical Support Specialist
>> State of North Carolina
>> Office of Information Technology Services 
>> Service Delivery Division ITSM & ITAM Services
>> Office: 919-754-6543
>> ITS Service Desk: 919-754-6000
>> [email protected]
>> http://its.state.nc.us
>>  
>> E-mail correspondence to and from this address may be subject to the
>> North Carolina Public Records Law and may be disclosed to third parties
>> only by an authorized State Official.
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of Joe Martin D'Souza
>> Sent: Wednesday, May 18, 2011 3:39 PM
>> To: [email protected]
>> Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident
>> ..problem..change)
>> 
>> Someone made a PPT presentation using that idea? That’s just a funny
>> thought 
>> that came to my mind to use as an example to explain those little 
>> differences and it was a Friday when I posted that :-)
>> 
>> Joe
>> 
>> -----Original Message----- 
>> From: Sanford, Claire
>> Sent: Wednesday, May 18, 2011 3:33 PM Newsgroups: 
>> public.remedy.arsystem.general
>> To: [email protected]
>> Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
>> ..problem..change)
>> 
>> Thank You!  I got it!
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) 
>> [mailto:[email protected]] On Behalf Of Andrew C Goodall
>> Sent: Wednesday, May 18, 2011 2:29 PM
>> To: [email protected]
>> Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
>> ..problem..change)
>> 
>> http://www.mail-archive.com/[email protected]/msg64261.html
>> 
>> 
>> Regards,
>> 
>> Andrew Goodall
>> Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  |
>> 972.431.1518
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) 
>> [mailto:[email protected]] On Behalf Of Sanford, Claire
>> Sent: Wednesday, May 18, 2011 2:21 PM
>> To: [email protected]
>> Subject: Refrigerator - old subject line ( diff b/w .. Incident 
>> ..problem..change)
>> 
>> Does anyone remember who made a PowerPoint presentation that outlined the 
>> change/incident/problem process with a refrigerator??
>> 
>> Claire 
>> 
>> _______________________________________________________________________________
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>> 
>> 
> 
> 

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