Thank you for posting such good points, LJ & Jason. We are a very small community, but another issue is the flux of the community. A small percentage of people in the community have been on this list for a decade (or longer). A very large percentage trolls the list, but doesn't regularly contribute. The remainder of the community have other "main" jobs and found themselves taking on Remedy responsibilities in addition to their other work.
Of course, the fact that we're working on somebody else's dime **shouldn't** eliminate collaboration, but it does restrict it to a large degree. The contract requirement is also prohibitive. The cost of AR server licenses is large enough that Remedy is not cost-effective for mom-and-pop operations or local non-profits, which limits the pool of developers to active government, public, and large private-sector employees. Smaller organizations, i.e. those without entire legal departments, use small AR System competitors. While those are more cost-effective, they don't have the full range of features and steady development pace that AR System provides. Their developers may have more time and inclination to play, but don't have the community support to share ideas with. It would be nice to have a BMC-sanctioned locale to share definition files without fear of retribution rather than re-inventing the wheel at every organization. Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Monday, September 12, 2011 10:54 AM To: [email protected] Subject: Re: EXTERNAL: Re: "Outside of Reserved Range" warning? ** Jason, I think you are correct on the 'too small' on the community part. In the other languages, some middle schooler can go to a garage sale, pick up a 'Java for dummies' book, install tons of free frameworks/tools, and start producing Java code for free in his bedroom. We on the other hand require a Server, DB, and most importantly, a CONTRACT. You MUST have a contract before you can even download an un-licensed version of the server...now granted, I have done some awesome stuff with an unlicensed server before...so no real complaints about that...but I wouldn't have been able to do any of it unless I was already on contract to do other remedy stuff. You can run Remedy on free versions of both SQL Server and Oracle...so it's not really the 'cost' of running a free server...but there is A LOT of setup needed...and it's just not 'inviting' for people to get into the community. And because of all of the above, that means that a vast majority of everything developed is done on someone else's dime...so unless you have a 'great boss', you can't publish it on the internet for free... From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Friday, September 09, 2011 5:53 PM To: [email protected] Subject: Re: EXTERNAL: Re: "Outside of Reserved Range" warning? ** Joe, you nailed it (although I did get Jennifer's joke too). There are so many communities where you can download code/functions/scripts/etc for other languages but there isn't one for Remedy; well it is there just not actively used in this manner. There are a few apps/utilities on the BMCDN but not as many as I think a lot of us would like to see. Now to be perfectly honest, I have a few utilities that I have been meaning to post to the BMCDN for a few years now (the data export one is sad without runmacro.exe). We have seen arswiki.org<http://arswiki.org> come and go. Axton provided the site for years and there just wasn't enough involvement to keep the site up (I am guilty too). I am fearful that the same will happen with ARInside. I see John making updates when he has some time but can it survive as a one or two person project? Personally I would love to help out and even installed a compiler a while back to work on my limited C++ skills. Years, work, new laptop without compiler, and grade school aged kids later I still have not contributed any code to the project. Don't get me wrong, always having sanctioned/paid work (and a family) that pushes aside community projects is not a bad problem to have. * Is it that we are all just too busy? * Is it a ratio thing in that we are such a small community compared to Java/C++/HTML/PowerShell/<insert platform of choice> communities that we just don't have enough people to contribute a decent volume of projects? * Is it that we cannot share what we build because it was done on somebody else's time/system? * Would it help if there was an AR MSDN like subscription that we have been asking for for a few years? * I think this is related to the somebody else's time/system question. I know I can't afford to develop AR Applications without my employer's resources (servers, support contract). * Now with today's virtualization, hosted technologies and the Suite Stack Installer it would be easier than ever to provide this resource. Maybe a downloadable VM appliance (ADDM anybody?). I understand there are licensing issues with distributing other companies' software (Windows/MS SQL/Oracle). Maybe it is time for a MySQL version of AR? :) Hopefully now that we have a Community Ambassador we can get some of these things moving. ;-) Jason _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
