We are currently trying to setup ITSM 7.6.04 to restrict access based on a
selected group of people. This group will be different for each ticket.
Basically, the user will go into an Incident and select people to add to a
restricted access list. We are trying to push this list of users to field
112. The BMC workflow documentation spells out the syntax
(";'joeuser';'janeuser';"). However, this throws out Error 417 stating
there is no group defined. Now a way around this is to add each user as
their own group. However, adding groups for each user and maintaining that
as people are added/removed would probably not be the best idea. Has anyone
had any success implementing this in 7.6.04?
Brian
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