Drop the leading and trailing semi-colon, make sure those double quotes are not part of the value. Make sure the server is configured for multiple assignee groups (Server Configuration-> Configuration-> Enable Multiple Assign Groups).
Axton Grams On Thu, Sep 29, 2011 at 7:20 AM, Brian Pancia <panc...@finityit.com> wrote: > ** > > We are currently trying to setup ITSM 7.6.04 to restrict access based on a > selected group of people. This group will be different for each ticket. > Basically, the user will go into an Incident and select people to add to a > restricted access list. We are trying to push this list of users to field > 112. The BMC workflow documentation spells out the syntax > (";'joeuser';'janeuser';"). However, this throws out Error 417 stating > there is no group defined. Now a way around this is to add each user as > their own group. However, adding groups for each user and maintaining that > as people are added/removed would probably not be the best idea. Has anyone > had any success implementing this in 7.6.04?**** > > ** ** > > Brian**** > > ** ** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"