Ø Hi All - I am sorry to say I can't remember what version of ARS that started the this version & up are supported.
7.5.00. However it doesn't apply to 3rd party integrations - only to the base foundational components like OS, DB, app/web server, browser and JSP engine. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS Sent: Friday, September 30, 2011 9:34 AM To: [email protected] Subject: ARS 7.1 / ITSM 7.0.3 / Exchange 2010 ** Hi All - I am sorry to say I can't remember what version of ARS that started the this version & up are supported. My question is: Our company is going to be upgrading to Office 2010 including all Exchange servers. Before I can upgrade our ITSM from 7.0.3 to 7.6.4. Will ITSM 7.0.3 work with Outlook 2010 & Exchange 2010's MAPI protocol for incoming emails? Thanks ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst [email protected] <mailto:[email protected]> 1120 Building tel: 503-415-5149 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

