you can use a mail relay which is I think Matthew is pointing out.. our is Solaris..
On Fri, Sep 30, 2011 at 2:05 PM, Matthew Perrault < [email protected]> wrote: > ** > > We are on 7.1, and we are using the POP protocol with exchange 2010.**** > > Haven’t had too many issues with it.**** > > ** ** > > Matt P.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Pargeter, Christie :CO IS > *Sent:* Friday, September 30, 2011 12:49 PM > > *To:* [email protected] > *Subject:* Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010**** > > ** ** > > ** **** > > Does anyone with 7.0.3 have it receiving emails from an Exchange 2010 > server? I won't be able to upgrade our ARS & ITSM until next year.**** > > ** ** > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *patrick zandi > *Sent:* Friday, September 30, 2011 10:47 AM > *To:* [email protected] > *Subject:* Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010**** > > ** Maybe 7.7 takes care of that.. **** > > On Fri, Sep 30, 2011 at 1:41 PM, LJ LongWing <[email protected]> > wrote:**** > > ** **** > > Looks like 7.6.4 supports Exchange 2007 at the highest**** > > **** > > Remedy Email Engine (Windows) **** > > Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit) **** > > Email/MAPI, IMAP, POP3, SMTP, MBOX **** > > **** > > **** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Easter, David > *Sent:* Friday, September 30, 2011 10:54 AM > *To:* [email protected] > *Subject:* Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010**** > > **** > > ** **** > > Ø Hi All - I am sorry to say I can't remember what version of ARS that > started the this version & up are supported.**** > > **** > > 7.5.00. However it doesn’t apply to 3rd party integrations – only to the > base foundational components like OS, DB, app/web server, browser and JSP > engine. **** > > **** > > -David J. Easter**** > > Manager of Product Management, Remedy Platform**** > > BMC Software, Inc.**** > > **** > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc.**** > > **** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Pargeter, Christie :CO IS > *Sent:* Friday, September 30, 2011 9:34 AM > *To:* [email protected] > *Subject:* ARS 7.1 / ITSM 7.0.3 / Exchange 2010**** > > **** > > ** **** > > Hi All - I am sorry to say I can't remember what version of ARS that > started the this version & up are supported.**** > > **** > > My question is: Our company is going to be upgrading to Office 2010 > including all Exchange servers. Before I can upgrade our ITSM from 7.0.3 to > 7.6.4. Will ITSM 7.0.3 work with Outlook 2010 & Exchange 2010's MAPI > protocol for incoming emails?**** > > **** > > Thanks**** > > **** > ------------------------------ > > > *Christie Pargeter * > *Legacy Health ***** > > *IS - Programming***** > > *SR Technical Analyst***** > > [email protected] **** > > * **1120 Building* **** > > tel: 503-415-5149**** > > **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_**** > > > > > -- > Patrick Zandi > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

