you can use a mail relay which is I think Matthew is pointing out.. our is
Solaris..


On Fri, Sep 30, 2011 at 2:05 PM, Matthew Perrault <
[email protected]> wrote:

> **
>
> We are on 7.1, and we are using the POP protocol with exchange 2010.****
>
> Haven’t had too many issues with it.****
>
> ** **
>
> Matt P.****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Pargeter, Christie :CO IS
> *Sent:* Friday, September 30, 2011 12:49 PM
>
> *To:* [email protected]
> *Subject:* Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010****
>
> ** **
>
> ** ****
>
> Does anyone with 7.0.3 have it receiving emails from an Exchange 2010
> server?  I won't be able to upgrade our ARS & ITSM until next year.****
>
> ** **
> ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *patrick zandi
> *Sent:* Friday, September 30, 2011 10:47 AM
> *To:* [email protected]
> *Subject:* Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010****
>
> ** Maybe 7.7  takes care of that.. ****
>
> On Fri, Sep 30, 2011 at 1:41 PM, LJ LongWing <[email protected]>
> wrote:****
>
> ** ****
>
> Looks like 7.6.4 supports Exchange 2007 at the highest****
>
>  ****
>
> Remedy Email Engine (Windows) ****
>
> Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit) ****
>
> Email/MAPI, IMAP, POP3, SMTP, MBOX ****
>
>  ****
>
>  ****
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Easter, David
> *Sent:* Friday, September 30, 2011 10:54 AM
> *To:* [email protected]
> *Subject:* Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010****
>
>  ****
>
> ** ****
>
> Ø  Hi All - I am sorry to say I can't remember what version of ARS that
> started the this version & up are supported.****
>
>  ****
>
> 7.5.00.  However it doesn’t apply to 3rd party integrations – only to the
> base foundational components like OS, DB, app/web server, browser and JSP
> engine.  ****
>
>  ****
>
> -David J. Easter****
>
> Manager of Product Management, Remedy Platform****
>
> BMC Software, Inc.****
>
>  ****
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.****
>
>  ****
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Pargeter, Christie :CO IS
> *Sent:* Friday, September 30, 2011 9:34 AM
> *To:* [email protected]
> *Subject:* ARS 7.1 / ITSM 7.0.3 / Exchange 2010****
>
>  ****
>
> ** ****
>
> Hi All - I am sorry to say I can't remember what version of ARS that
> started the this version & up are supported.****
>
>  ****
>
> My question is: Our company is going to be upgrading to Office 2010
> including all Exchange servers.  Before I can upgrade our ITSM from 7.0.3 to
> 7.6.4.  Will ITSM 7.0.3 work with Outlook 2010 & Exchange 2010's MAPI
> protocol for incoming emails?****
>
>  ****
>
> Thanks****
>
>  ****
> ------------------------------
>
>
> *Christie Pargeter *
> *Legacy Health *****
>
> *IS - Programming*****
>
> *SR Technical Analyst*****
>
> [email protected] ****
>
> *  **1120 Building* ****
>
> tel: 503-415-5149****
>
>  ****
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_****
>
>
>
>
> --
> Patrick Zandi
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>



-- 
Patrick Zandi

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