We are on ARS 7.1 Patch 11 and using Exchange 2010 (MAPI) Working great, we are a CUSTOM shop :) Doug
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Friday, September 30, 2011 2:10 PM To: [email protected] Subject: Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010 ** you can use a mail relay which is I think Matthew is pointing out.. our is Solaris.. On Fri, Sep 30, 2011 at 2:05 PM, Matthew Perrault <[email protected]<mailto:[email protected]>> wrote: ** We are on 7.1, and we are using the POP protocol with exchange 2010. Haven't had too many issues with it. Matt P. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Pargeter, Christie :CO IS Sent: Friday, September 30, 2011 12:49 PM To: [email protected]<mailto:[email protected]> Subject: Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010 ** Does anyone with 7.0.3 have it receiving emails from an Exchange 2010 server? I won't be able to upgrade our ARS & ITSM until next year. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of patrick zandi Sent: Friday, September 30, 2011 10:47 AM To: [email protected]<mailto:[email protected]> Subject: Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010 ** Maybe 7.7 takes care of that.. On Fri, Sep 30, 2011 at 1:41 PM, LJ LongWing <[email protected]<mailto:[email protected]>> wrote: ** Looks like 7.6.4 supports Exchange 2007 at the highest Remedy Email Engine (Windows) Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit) Email/MAPI, IMAP, POP3, SMTP, MBOX From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Easter, David Sent: Friday, September 30, 2011 10:54 AM To: [email protected]<mailto:[email protected]> Subject: Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010 ** > Hi All - I am sorry to say I can't remember what version of ARS that started > the this version & up are supported. 7.5.00. However it doesn't apply to 3rd party integrations - only to the base foundational components like OS, DB, app/web server, browser and JSP engine. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Pargeter, Christie :CO IS Sent: Friday, September 30, 2011 9:34 AM To: [email protected]<mailto:[email protected]> Subject: ARS 7.1 / ITSM 7.0.3 / Exchange 2010 ** Hi All - I am sorry to say I can't remember what version of ARS that started the this version & up are supported. My question is: Our company is going to be upgrading to Office 2010 including all Exchange servers. Before I can upgrade our ITSM from 7.0.3 to 7.6.4. Will ITSM 7.0.3 work with Outlook 2010 & Exchange 2010's MAPI protocol for incoming emails? Thanks ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst [email protected] <mailto:[email protected]> 1120 Building tel: 503-415-5149<tel:503-415-5149> _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
