Does anyone with 7.0.3 have it receiving emails from an Exchange 2010 server?  
I won't be able to upgrade our ARS & ITSM until next year.

________________________________

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of patrick zandi
Sent: Friday, September 30, 2011 10:47 AM
To: [email protected]
Subject: Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010


** Maybe 7.7  takes care of that.. 


On Fri, Sep 30, 2011 at 1:41 PM, LJ LongWing <[email protected]> wrote:


        ** 

        Looks like 7.6.4 supports Exchange 2007 at the highest

         

Remedy Email Engine (Windows) 

Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit) 

Email/MAPI, IMAP, POP3, SMTP, MBOX 

         

         

        From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Easter, David
        Sent: Friday, September 30, 2011 10:54 AM
        To: [email protected]
        Subject: Re: ARS 7.1 / ITSM 7.0.3 / Exchange 2010

         

        ** 

        Ø  Hi All - I am sorry to say I can't remember what version of ARS that 
started the this version & up are supported.

         

        7.5.00.  However it doesn't apply to 3rd party integrations - only to 
the base foundational components like OS, DB, app/web server, browser and JSP 
engine.  

         

        -David J. Easter

        Manager of Product Management, Remedy Platform

        BMC Software, Inc.

         

        The opinions, statements, and/or suggested courses of action expressed 
in this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison or public relations representative for BMC Software, Inc.

         

        From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS
        Sent: Friday, September 30, 2011 9:34 AM
        To: [email protected]
        Subject: ARS 7.1 / ITSM 7.0.3 / Exchange 2010

         

        ** 

        Hi All - I am sorry to say I can't remember what version of ARS that 
started the this version & up are supported.

         

        My question is: Our company is going to be upgrading to Office 2010 
including all Exchange servers.  Before I can upgrade our ITSM from 7.0.3 to 
7.6.4.  Will ITSM 7.0.3 work with Outlook 2010 & Exchange 2010's MAPI protocol 
for incoming emails?

         

        Thanks

         

        
________________________________


        
        Christie Pargeter 
        Legacy Health 

        IS - Programming

        SR Technical Analyst

        [email protected] 

  1120 Building 

tel: 503-415-5149

         

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-- 
Patrick Zandi
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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