Hello listers, So I have a requirement from our legal dept to retrieve details from an old Remedy incident ticket. I'm looking at possible ways of achieving this. I have the old database but no longer have the server. The system used to be ARS6.3/ITSM5.5 Win2k/SQL2005. I have the old ticket number...
I was thinking of building a vendor form to utilize the view = dbo.HPD_HelpDesk , but unsure how successful this will be. Maybe there is a better way? I'll start playing with this next week. If you have been tasked with something similar in the past, please chime in.. Thank you, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
