Hi Martinez,

If you are using View form against old database how can you retrieve the
table values in the Hpd: Help Desk here table values means imagine there is
a Tasks table how can you get the related tasks using View form.

Could you please give me some update if you are working on this.

Martinez, Marcelo A wrote:
> 
> Hello listers,
> So I have a requirement from our legal dept to retrieve details from an
> old Remedy incident ticket. I'm looking at possible ways of achieving
> this.  I have the old database but no longer have the server. The system
> used to be ARS6.3/ITSM5.5  Win2k/SQL2005. I have the old ticket number...
> 
> I was thinking of building a vendor form to utilize the view =
> dbo.HPD_HelpDesk , but unsure how successful this will be.  Maybe there is
> a better way? I'll start playing with this next week.
> 
> If you have been tasked with something similar in the past, please chime
> in..
> 
> Thank you,
> Marcelo
> 
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