Peter, ADDM updates CMDB which is part of ITSM. So one could argue that it would be included in this forum. I'm sure that there a few individuals that could answer the question.
Dave On Mar 30, 2012, at 4:03 PM, "PCR Remedy" <[email protected]> wrote: > wrong forum, this one is about Remedy, I suggest to go bmc communities. > > Peter > > On 3/30/12, SUBSCRIBE arslist Judy C. Dowell <[email protected]> wrote: >> Hi, I'm totally new to ADDM and have been requested to run a report to find >> instances of a product called pointsec. I've been asked to provide: >> Computer Name/Make/Model/OS/IP Address/Path and the path the software >> instance is found. >> I was given the following information about the product location for a file >> called *.rec: >> >> Windows XP: >> Documents and Settings\All Users\Application Data\Pointsec >> Documents and Settings\All Users\Application Data\Pointsec\Pointsec for PC >> >> Windows Vista/7: >> C:\Users\All Users\Pointsec for PC >> >> I am not a programmer and have no idea how to get this information into a >> report. I can see the instances of pointsec under "discovered service", but >> don't know how to get the needed information and columns. Can anyone help? >> Thanks. >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

