I agree with David.. there are an increasing number of sites that now use
ADDM with CMDB and with both being owned by BMC after ADDM was bought over
from Tideway (just like RKM now which arguably a few years ago wasn’t a part
of BMC Remedy suite..)..
I am only partially exposed to ADDM so can't quite answer this question but
was watching this thread to absorb info coming out of it..
Joe
-----Original Message-----
From: Shellman, David
Sent: Friday, March 30, 2012 4:08 PM Newsgroups:
public.remedy.arsystem.general
To: [email protected]
Subject: Re: ADDM
Peter,
ADDM updates CMDB which is part of ITSM. So one could argue that it would
be included in this forum. I'm sure that there a few individuals that could
answer the question.
Dave
On Mar 30, 2012, at 4:03 PM, "PCR Remedy" <[email protected]> wrote:
wrong forum, this one is about Remedy, I suggest to go bmc communities.
Peter
On 3/30/12, SUBSCRIBE arslist Judy C. Dowell <[email protected]>
wrote:
Hi, I'm totally new to ADDM and have been requested to run a report to
find
instances of a product called pointsec. I've been asked to provide:
Computer Name/Make/Model/OS/IP Address/Path and the path the software
instance is found.
I was given the following information about the product location for a
file
called *.rec:
Windows XP:
Documents and Settings\All Users\Application Data\Pointsec
Documents and Settings\All Users\Application Data\Pointsec\Pointsec for
PC
Windows Vista/7:
C:\Users\All Users\Pointsec for PC
I am not a programmer and have no idea how to get this information into a
report. I can see the instances of pointsec under "discovered service",
but
don't know how to get the needed information and columns. Can anyone
help?
Thanks.
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