Something to always remember.. while it is nice to put everything into the cmdb, (sometimes nice and slow as well) it is better to put only what is going to be consumed by users instead.
do not scan the whole car and every nut and bolt and put it into the cmdb, if you only have an an electrician using the service. Only put in the electrical parts for him so he can use the Service you are providing him. why have 4million rows of bolt 12MM X 2 inches if your electrician is only guy looking at it. On Mon, Apr 2, 2012 at 11:52 AM, McClure, Don <[email protected]> wrote: > We are *investigating* ADDM8.3 for addition to the ITSM suite here at Univ > of North Texas. In fact--a business point I have now heard from multiple > sources--a *change notice* should not be considered implemented/complete > until a discovery run {after claimed change implementation!} show results > consistent with scope of change--AND NO OTHER CHANGES (assurance against > inadvertent results). > > I am a newcomer to ADDM as well; but, for the original question concerning > a particular product--my starting point is: > > first, log into appliance website as admin user > then, on any page--type your product name--or other search term--in the > 'search' box, upper-right hand corner. > Procedure gets more fuzzy from there--however, I just performed this > procedure searching for SQL instances in my realm. > > Next step was to select 'Software Instance List'--first panel; resulting > table on my site provides these columns, all exportable as a CSV: > Name [specific service name] --Instance Count -- Product Version -- Host > [where instance is located]. > > I might then export similar report of hosts--and do a join. I know this > somewhat hand-o-matic, and more elegant solution might be developed within > the tool itself--but this should be a starting point when searching for > select, specific information. > > Other users are welcome to contact on- or off-list should further > discussion be helpful. > > Don W. McClure, P.E. > ITSS Call Tracking Administration > University of North Texas System > dwmac @ unt . edu > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Judy Dowell > Sent: Friday, March 30, 2012 5:11 PM > To: [email protected] > Subject: Re: ADDM > > Thanks to all of you for responding. We do have the entire suite of > products; however, I am running ADDM alone at this time and will connect it > soon to CMDB. I will post in communities as suggested. > Have a great weekend! > > Judy > > ________________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > on behalf of arslist [[email protected]] > Sent: Friday, March 30, 2012 5:16 PM > To: [email protected] > Subject: Re: ADDM > > +5 for Matt :-) > > Sorry, I should have mentioned communities, It is where I went/go to post > purely ADDM side questions or comments. > (had some lively discussions too, it was great). > > Daniel > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Matt Laurenceau > Sent: March 30, 2012 5:01 PM > To: [email protected] > Subject: Re: ADDM > > +1 for Dan, Joe and David: ADDM and CMDB are part of the BMC Atrium > Platform, platform is fully leveraged by BMC Remedy (and many other BMC > brands). > > I don't have the answer to your specific question, but can point you to > good ADDM resources posted by Zoe and other ex-Tideway friends (and that > may address this topic): on > https://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies, > check the blog posts (several informative videos), and of course the > "Discovery (ADDM)" sub-community. > > > As you might have seen in the past weeks&months, R&D is engaging more and > more, posting public resources. > What main area would you like them to focus on? > - a specific product/capability: Dev Studio plugins, mid-tier, user > directory sync, CMDB datamodeling, SLM, SRM, other? > - a specific tech topic: HA, DRP, upgrade, perf, troubleshooting, other? > > Have a great week-end, > > ~ Matt Laurenceau > Senior Community Ambassador, BMC Communities > [email protected] me @Matt_L > Skype: matt.laurenceau > > > On 30 mars 2012, at 22:19, Joe Martin D'Souza <[email protected]> wrote: > > > I agree with David.. there are an increasing number of sites that now > use ADDM with CMDB and with both being owned by BMC after ADDM was bought > over from Tideway (just like RKM now which arguably a few years ago wasn t > a part of BMC Remedy suite..).. > > > > I am only partially exposed to ADDM so can't quite answer this question > but was watching this thread to absorb info coming out of it.. > > > > Joe > > > > -----Original Message----- From: Shellman, David > > Sent: Friday, March 30, 2012 4:08 PM Newsgroups: > > public.remedy.arsystem.general > > To: [email protected] > > Subject: Re: ADDM > > > > Peter, > > > > ADDM updates CMDB which is part of ITSM. So one could argue that it > would be included in this forum. I'm sure that there a few individuals > that could answer the question. > > > > Dave > > > > On Mar 30, 2012, at 4:03 PM, "PCR Remedy" <[email protected]> wrote: > > > >> wrong forum, this one is about Remedy, I suggest to go bmc communities. > >> > >> Peter > >> > >> On 3/30/12, SUBSCRIBE arslist Judy C. Dowell <[email protected]> > wrote: > >>> Hi, I'm totally new to ADDM and have been requested to run a report > >>> to find instances of a product called pointsec. I've been asked to > provide: > >>> Computer Name/Make/Model/OS/IP Address/Path and the path the > >>> software instance is found. > >>> I was given the following information about the product location for > >>> a file called *.rec: > >>> > >>> Windows XP: > >>> Documents and Settings\All Users\Application Data\Pointsec Documents > >>> and Settings\All Users\Application Data\Pointsec\Pointsec for PC > >>> > >>> Windows Vista/7: > >>> C:\Users\All Users\Pointsec for PC > >>> > >>> I am not a programmer and have no idea how to get this information > >>> into a report. I can see the instances of pointsec under > >>> "discovered service", but don't know how to get the needed information > and columns. Can anyone help? > >>> Thanks. > > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
