When you run a query in ADDM, you should have an icon under the title but above the table displaying the results that says, "(+) Customize". You can use that to add or remove columns in the list, including columns based on the relationships. I haven't looked into the specifics that you are talking about but I know by default on the software instances you get the hostname, so it should be fairly simple to pull in the rest of the data.
Once you have your query displaying the way you want, you can click "Actions" and then "Export as CSV" and manipulate the data to show up however you want. BMC does cover this and reporting extensively in their class, so if you are responsible for ADDM definitely get at least the first two ADDM classes to be able to maneuver around in the application. Thanks, Shawn Pierson Remedy Developer | Southern Union -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Judy C. Dowell Sent: Friday, March 30, 2012 12:04 PM To: [email protected] Subject: ADDM Hi, I'm totally new to ADDM and have been requested to run a report to find instances of a product called pointsec. I've been asked to provide: Computer Name/Make/Model/OS/IP Address/Path and the path the software instance is found. I was given the following information about the product location for a file called *.rec: Windows XP: Documents and Settings\All Users\Application Data\Pointsec Documents and Settings\All Users\Application Data\Pointsec\Pointsec for PC Windows Vista/7: C:\Users\All Users\Pointsec for PC I am not a programmer and have no idea how to get this information into a report. I can see the instances of pointsec under "discovered service", but don't know how to get the needed information and columns. Can anyone help? Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
