Hello Everyone! I have a requirement to push the status field (eg breached, assigned, pending) to the Work Info every time the status changes on a ticket. What would be the best method?
This was done by support staff previously and now they think its too much work :S. Any ideas? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

