Hi Guys, I am facing the following error from only one user. I dont know how to resolve this issue. PFB error message and please advice. This error message is pop upping when the new ticket has been created.
*Error Message:* Required Field Cannot be rest to null value HPD: Help Desk Assigment LOG: Assigned Support Organization ARERR 326 Required field Cannot be reset to a Null Value HPD: Help Desk Assigment LOG: Assigned Group ID ARERR 326 HPD: Help Desk Assigment LOG: Assigned Group ARERR 326 HPD: Help Desk Assigment LOG: Assigned Support Company ARERR 326 If i click the Ok button, i am getting the belwo error too. The Value(s) for this entry violate a unique index that has been definbed for this form scehma:HPD:Help Desk,entry : INC00000012345, 2 unique indexes, field 1000000161 179 (ARERR 382) What action i need to perform to fix this issue. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
