Hi Sulabh, Thanks for your prompt response. While creating the ticket i am getting the below error.
Regards, Suresh Loganathan On Wed, Sep 5, 2012 at 7:00 AM, Gandhi, Sulabh <[email protected]> wrote: > ** > > Hi Suresh,**** > > ** ** > > Can you check for any changes in this user's people profile.(Like login > name etc)**** > > Also when you get this error, while submitting an incident or updating.*** > * > > ** ** > > Thanks and regards,**** > > Sulabh Gandhi**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Suresh Loganathan > *Sent:* Wednesday, September 05, 2012 4:07 PM > *To:* [email protected] > *Subject:* Blip to create new incident ticket**** > > ** ** > > ** **** > > Hi Guys,**** > > **** > > I am facing the following error from only one user. I dont know how to > resolve this issue. PFB error message and please advice. This error message > is pop upping when the new ticket has been created.**** > > **** > > *Error Message:***** > > **** > > Required Field Cannot be rest to null value > HPD: Help Desk Assigment LOG: Assigned Support Organization ARERR 326 > Required field Cannot be reset to a Null Value > HPD: Help Desk Assigment LOG: Assigned Group ID ARERR 326 > HPD: Help Desk Assigment LOG: Assigned Group ARERR 326 > HPD: Help Desk Assigment LOG: Assigned Support Company ARERR 326**** > > **** > > If i click the Ok button, i am getting the belwo error too.**** > > **** > > The Value(s) for this entry violate a unique index that has been definbed > for this form scehma:HPD:Help Desk,entry : INC00000012345, 2 unique > indexes, field 1000000161 179 (ARERR 382)**** > > **** > > What action i need to perform to fix this issue.**** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
