Alan, I am not sure where your experience comes from.
However - Kinetic products are all API programs (heavy usage of API in fact) and BMC has allowed ALL the Kinetic products into On-Demand. So - that conflicts with your statement of: No customization No API BMC - does not let you "willy nilly" customize the system - but they do let you do modifications - you just need to have them validated. (And that is a smart thing anyway) If you like Remedy itself - I think Remedy On Demand is just fine. -John On Wed, Feb 13, 2013 at 9:28 AM, Alan Truelove <[email protected]>wrote: > ** > Do not use; don't let your dog use. No customization possible, and as for > API methods, forget it. > Either go to Remedy Footprints, or FORCE, or any of the newer products (I > am currently looking at 9 of them..........would love to share remarks off > the record...) > > > ------------------------------ > *From:* SUBSCRIBE arslist Aditya Sharma <[email protected]> > *To:* [email protected] > *Sent:* Tuesday, February 12, 2013 2:20 PM > *Subject:* Re: Remedy OnDemand > > ** ** > BMC Remedy OnDemand is delivering services to 125+ satisfied customers > globally. > Sent from my BlackBerry® smartphone from !DEA > ------------------------------ > *From: * "Barbour, Brandi D" <[email protected]> > *Sender: * "Action Request System discussion list(ARSList)" < > [email protected]> > *Date: *Tue, 12 Feb 2013 17:39:54 +0000 > *To: *<[email protected]> > *ReplyTo: * [email protected] > *Subject: *Remedy OnDemand > > All, > I saw some comments concerning Remedy OnDemand from back in 2011. I am > hoping to get some other feedback from current customers of this platform > or customers that were investigating this and decided to stay on site. How > is performance? Any limitations you have found after rolling it out? Any > other information that you would like to share is appreciated. > > Thank You, > Brandi > > > > The information transmitted is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. If the reader of this message is not the intended recipient, you > are hereby notified that your access is unauthorized, and any review, > dissemination, distribution or copying of this message including any > attachments is strictly prohibited. If you are not the intended recipient, > please contact the sender and delete the material from any computer. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." *Save The Date! *Second Annual KEG (Kinetic Enthusiasts Group) Feb. 25th - March 1st in Denver, CO. For more information click here - KEG<http://www.kineticdata.com/Events/KEG.html> 651-556-0930 I [email protected] www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

