Thanks for info --  I need to learn more about Kinetic products-- when I was 
using RemedyOnDemand (for 3 mo) at somewhere that shall be nameless (FINRA)  
there was no question of buying any 3rd party product---  in fact Management 
took a dim view of several user-friendly VB WindowsForm apps I developed 
(although the 'operators' loved them...)




________________________________
 From: John Sundberg <[email protected]>
To: [email protected] 
Sent: Wednesday, February 13, 2013 10:57 AM
Subject: Re: Remedy OnDemand
 

** 
Alan,

I am not sure where your experience comes from.

However - Kinetic products are all API programs (heavy usage of API in fact) 
and BMC has allowed ALL the Kinetic products into On-Demand.

So - that conflicts with your statement of:
No customization
No API


BMC - does not let you "willy nilly" customize the system - but they do let you 
do modifications - you just need to have them validated.
(And that is a smart thing anyway)


If you like Remedy itself - I think Remedy On Demand is just fine.


-John






On Wed, Feb 13, 2013 at 9:28 AM, Alan Truelove <[email protected]> wrote:

** 
>Do not use; don't let your dog use.  No customization possible, and as for API 
>methods, forget it. 
>Either go to Remedy Footprints, or FORCE, or any of the newer products (I am 
>currently looking at 9 of them..........would love to share remarks off the 
>record...)
>
>
>
>
>
>
>________________________________
> From: SUBSCRIBE arslist Aditya Sharma <[email protected]>
>To: [email protected] 
>Sent: Tuesday, February 12, 2013 2:20 PM
>Subject: Re: Remedy OnDemand
> 
>
>**
** 
>BMC Remedy OnDemand is delivering services to 125+ satisfied customers 
>globally.
>
>Sent from my BlackBerry® smartphone from !DEA
>________________________________
>
>From:  "Barbour, Brandi D" <[email protected]> 
>Sender:  "Action Request System discussion list(ARSList)" 
><[email protected]> 
>Date: Tue, 12 Feb 2013 17:39:54 +0000
>To: <[email protected]>
>ReplyTo:  [email protected] 
>Subject: Remedy OnDemand
>
>
>All,
>I saw some comments concerning Remedy OnDemand from back in 2011.  I am hoping 
>to get some other feedback from current customers of this platform or 
>customers that were investigating this and decided to stay on site.  How is 
>performance?  Any limitations you have found after rolling it out?  Any other 
>information that you would like to share is appreciated.
> 
>Thank You,
>Brandi
> 
> 
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_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where 
the Answers Are" and have been for 20 years_ 
>
>
_ARSlist: "Where the Answers Are" and have been for 20 years_


-- 
John SundbergKinetic Data, Inc."Your Business. Your Process."

Save The Date! Second Annual KEG (Kinetic Enthusiasts Group)
Feb. 25th - March 1st in Denver, CO. For more information click here - KEG

651-556-0930 I [email protected] www.kineticdata.com I 
community.kineticdata.com 


_ARSlist: "Where the Answers Are" and have been for 20 years_

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