Joe

Thanks and What options should I use?

Sent from one of Howard's iPads

On May 25, 2013, at 8:37 PM, Joe D'Souza <jdso...@shyle.net> wrote:

> **
> There should not be a problem using it. Did you try it in a development 
> environment?
>  
> Personally I haven’t used it a lot as I was able to resolve most of my user 
> cache problems by altering stuff in the DB directly (which is not recommended 
> way of doing it) because I felt it was easier and I had more control of 
> whatever the issue was if I knew exactly what was wrong.
>  
> Joe
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
> Sent: Saturday, May 25, 2013 8:34 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)
>  
> Also can an arreload be done for one user (with no password ) and how?
>  
> Hbr
> 
> Sent from my iPhone 5
> 
> On May 25, 2013, at 8:24 PM, "Richter, Howard (CEI - Atlanta)" 
> <howard.rich...@coxinc.com> wrote:
> 
>> **
>> All,
>>  
>> As you can see working on a long weekend, no time off for the minions.
>>  
>> I am working with a vendor on a license monitoring tool and he thinks that 
>> some of the bad data I am seeing is due to the user cache and he thinks that 
>> a arreload might work.
>>  
>> However, I remember doing this in the past on 7.6.1 and causing issues with 
>> my users app licneses.
>>  
>> So any ideas, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm) 
>> system.
>>  
>> Howard
>>  
>> <image001.gif>
>> Howard Richter, Remedy Administrator
>> 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 
>> Email = howard.rich...@coxinc.com
>> Office = 678.645.4633, Cell = 404.226.2745
>> Cox Innovation Agent (CIA)
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>>  
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: 
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