All, For some reason, I needed to do a restart of the Arserver after, but the reload did not fix what i was looking at (nor did it cause any issues)
Thanks for all of the advice and have a great week, Hb Sent from one of Howard's iPads On May 27, 2013, at 5:24 AM, Misi Mladoniczky <[email protected]> wrote: > Hi, > > My last problem with it was that it corrupted the group-inheritance column of > the group_cache. It simply cleared it out. But this has presumably been fixed > in version 8. > > But nobody uses group-inheritance in 7.6.04 anyway, right!? > > Just flip through your groups to check if the 'Parent Group' field is empty. > > If my recollection is correct, this is a dispaly-only-field, and the actual > field is a hidden field... > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Hi, >> >> I use quite often the following statement: arreload -u User -g Group -a >> "Admin_User" -p "xxxx" -f -d > log.txt (through command line) >> >> We had never get errors. Good luck. >> De: Action Request System discussion list(ARSList) >> [mailto:[email protected]] En nombre de Joe D'Souza >> Enviado el: lunes, 27 de mayo de 2013 9:16 >> Para: [email protected] >> Asunto: Re: arreload on arserver/itsm 7.6.4 (Safe to use) >> >> ** >> >> No worries. I hope you had a good weekend too. >> >> >> >> Joe >> >> ________________________________ >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Remedy >> Sent: Sunday, May 26, 2013 6:06 PM >> To: [email protected]<mailto:[email protected]> >> Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) >> >> Joe, >> >> Thanks again and have a great weekend. >> >> hbr >> >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Joe D'Souza >> Sent: Sunday, May 26, 2013 2:20 PM >> To: [email protected]<mailto:[email protected]> >> Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) >> >> ** >> >> Offhand I do not recall, but arreload if I am correct, has online kind of >> help >> if you type arreload /? in the command line. >> >> >> >> Joe >> >> ________________________________ >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Howard's Gmail >> Sent: Saturday, May 25, 2013 9:27 PM >> To: [email protected]<mailto:[email protected]> >> Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) >> >> Joe >> >> Thanks and What options should I use? >> >> Sent from one of Howard's iPads >> >> On May 25, 2013, at 8:37 PM, Joe D'Souza >> <[email protected]<mailto:[email protected]>> wrote: >> ** >> >> There should not be a problem using it. Did you try it in a development >> environment? >> >> >> >> Personally I haven't used it a lot as I was able to resolve most of my user >> cache problems by altering stuff in the DB directly (which is not recommended >> way of doing it) because I felt it was easier and I had more control of >> whatever the issue was if I knew exactly what was wrong. >> >> >> >> Joe >> >> ________________________________ >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Howard Richter >> Sent: Saturday, May 25, 2013 8:34 PM >> To: [email protected]<mailto:[email protected]> >> Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) >> >> Also can an arreload be done for one user (with no password ) and how? >> >> Hbr >> >> Sent from my iPhone 5 >> >> On May 25, 2013, at 8:24 PM, "Richter, Howard (CEI - Atlanta)" >> <[email protected]<mailto:[email protected]>> wrote: >> ** >> All, >> >> As you can see working on a long weekend, no time off for the minions. >> >> I am working with a vendor on a license monitoring tool and he thinks that >> some of the bad data I am seeing is due to the user cache and he thinks that >> a >> arreload might work. >> >> However, I remember doing this in the past on 7.6.1 and causing issues with >> my >> users app licneses. >> >> So any ideas, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm) >> system. >> >> Howard >> >> <image001.gif><http://www.coxenterprises.com/> >> Howard Richter, Remedy Administrator >> 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 >> Email = [email protected]<mailto:[email protected]> >> Office = 678.645.4633, Cell = 404.226.2745 >> Cox Innovation Agent (CIA) >> <image002.png><image003.png><http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png><image004.png><http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png> >> Submit your idea today for a chance to earn a badge and be entered into a >> monthly drawing for a $10 gift card. >> Submit your idea: http://innovation.coxenterprises.com/ideas >> View your badges: >> http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: >> "Where >> the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: >> "Where >> the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: >> "Where >> the Answers Are" and have been for 20 years_ >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

