No worries. I hope you had a good weekend too.
Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Sent: Sunday, May 26, 2013 6:06 PM To: arslist@ARSLIST.ORG Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) Joe, Thanks again and have a great weekend. hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Sunday, May 26, 2013 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) ** Offhand I do not recall, but arreload if I am correct, has online kind of help if you type arreload /? in the command line. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard's Gmail Sent: Saturday, May 25, 2013 9:27 PM To: arslist@ARSLIST.ORG Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) Joe Thanks and What options should I use? Sent from one of Howard's iPads On May 25, 2013, at 8:37 PM, Joe D'Souza <jdso...@shyle.net> wrote: ** There should not be a problem using it. Did you try it in a development environment? Personally I haven't used it a lot as I was able to resolve most of my user cache problems by altering stuff in the DB directly (which is not recommended way of doing it) because I felt it was easier and I had more control of whatever the issue was if I knew exactly what was wrong. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter Sent: Saturday, May 25, 2013 8:34 PM To: arslist@ARSLIST.ORG Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) Also can an arreload be done for one user (with no password ) and how? Hbr Sent from my iPhone 5 On May 25, 2013, at 8:24 PM, "Richter, Howard (CEI - Atlanta)" <howard.rich...@coxinc.com> wrote: ** All, As you can see working on a long weekend, no time off for the minions. I am working with a vendor on a license monitoring tool and he thinks that some of the bad data I am seeing is due to the user cache and he thinks that a arreload might work. However, I remember doing this in the past on 7.6.1 and causing issues with my users app licneses. So any ideas, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm) system. Howard <http://www.coxenterprises.com/> <image001.gif> Howard Richter, Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 Cox Innovation Agent (CIA) <image002.png> <http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png> <image003.png> <http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png> <image004.png> Submit your idea today for a chance to earn a badge and be entered into a monthly drawing for a $10 gift card. Submit your idea: http://innovation.coxenterprises.com/ <http://innovation.coxenterprises.com/ideas> ideas View your badges: http://innovation.coxenterprises.com/ideas/SitePages/ <http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx> yourbadges.aspx _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"