I would say you are going to be creating 120 separate email templates, with a lookup table that specifies things like which template will be used, and what the from address will be..
On Thu, Jul 25, 2013 at 2:13 PM, Kevin Shaffer <[email protected]>wrote: > ** > All > > ARS - 7.6.04 SP4 > ISTM - 7.6.04 SP4 > Multi-Tenancy - Yes > > We have 120+ unique companies. We currently have one mailbox configured. > So every email comes from [email protected]. All of the 120 companies have > their own helpdesk. I have been challenged to come up with a solution for > the following requests. > > 1. The from address on the outgoing email should relate to the requested > for company, i.e. If Requested For is Company A, then the from address on > the outgoing email should be [email protected], If Requested For is > Company B, then the from address is [email protected], etc. > > 2. The phone number is different for every company help desk. They want > the footer on every email to have the correct contact number. i.e. If > Requested For is Company A, then the phone number for Company A is (xxx) > xxx-xxxx. If Requested For is Company B, then the phone number for > Company B is (xxx) xxx-xxxx. > > Has anyone else had a similar requirement that can share any lessons > learned or how they met the requirement? > > Thanks > Kevin > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
