Hi Thad, What is the name of the EPD file you are launching? Is it: ARSuiteKitWindowsx.x.zip OR ARSuiteKitDeveloperWindowsx.x.zip Where x.x = version --> 8.1 I am hoping you have "ARSuiteKitWindowsx.x.zip" this is the one with all components ARSuiteKitDeveloperWindowsx.x.zip --> has only Developer Studio
Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Wednesday, August 14, 2013 12:57 PM To: arslist@ARSLIST.ORG Subject: Re: Has anyone installed 8.1.00.001 yet (8.1 patch 1)? ** Thad, After an extensive call with support (still ongoing in one environment), it picks the installed components automatically out of any xml files it encounters...but the problem is that it may pick the 'wrong' file....so, my recommendation for you would be to find all of the *InstalledConfiguration.xml files and rename those that you don't want the patch installer touching...and go through the ones you leave in place and make sure that everything is working 'as designed' in that file before trying the install again. On Wed, Aug 14, 2013 at 10:50 AM, Thad Esser <thad.es...@gmail.com<mailto:thad.es...@gmail.com>> wrote: ** Laurent, When I run the installer on the server, there is maybe 4 screens to click "Next" through (welcome, agree to terms, etc) but none that let me select any options. Which doesn't bother me so much as I know BMC is trying to make their installs less needy, but then on the installation review screen, the only thing that it says its going to install is Developer Studio. There is no on-screen acknowledgement that any AR Server components will be installed. On the advisement of support, I went ahead and clicked install with the hopes that the server stuff would be installed anyway. The installer reports success and I now have Dev studio on my server (wasn't the goal), but no indication that the AR server itself is at patch 1 (looked at server configuration, share:application properties, and the "installed configuration" in the maintenance tool). To add to the oddness, when I run the installer on my PC with the intent of bringing Dev Studio up to patch 1, I get an error "No features are selected to install". Of course, it never gave me a window to select any options. Anyway, it sounds like there is an issue with my environment, as you guys aren't having the same issues. Thanks for helping me check. Thad On Wed, Aug 14, 2013 at 12:26 AM, laurent matheo <lm...@me.com<mailto:lm...@me.com>> wrote: ** Hi, Went ok for me this morning. I didn't need to launch the installer as administrator (though for 8.0 patch xxx I had to, but it was a different environment). What kind of error do you have? On 14 Aug, 2013,at 03:04 AM, Thad Esser <thad.es...@gmail.com<mailto:thad.es...@gmail.com>> wrote: ** Hi, Can someone let me know if you have successfully downloaded and installed ARS 8.1 patch 1 for a Windows environment? The file I'm getting out of the EPD doesn't appear to have everything, and the installer is misbehaving when I try to install what is in the file. I have an open support ticket with BMC, but there isn't much headway being made so I'm hoping to at least level-set that the EPD file is good (or not). Thanks, Thad _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
