LJ, Interesting, I will have to investigate that. If I recall, aren't some of these files stored in C:\Users\xxxx\AppData\Local\Temp? Seems it could be a bit of a stretch to rely on files in a user's temp folder for configuration data. Nevermind that the folder is "temp", what if that user leaves the company and the user account is destroyed?
Thanks for pointing in a direction, Thad On Wed, Aug 14, 2013 at 9:56 AM, Longwing, Lj <llongw...@usgs.gov> wrote: > ** > Thad, > After an extensive call with support (still ongoing in one environment), > it picks the installed components automatically out of any xml files it > encounters...but the problem is that it may pick the 'wrong' file....so, my > recommendation for you would be to find all of the > *InstalledConfiguration.xml files and rename those that you don't want the > patch installer touching...and go through the ones you leave in place and > make sure that everything is working 'as designed' in that file before > trying the install again. > > > On Wed, Aug 14, 2013 at 10:50 AM, Thad Esser <thad.es...@gmail.com> wrote: > >> ** >> Laurent, >> >> When I run the installer on the server, there is maybe 4 screens to click >> "Next" through (welcome, agree to terms, etc) but none that let me select >> any options. Which doesn't bother me so much as I know BMC is trying to >> make their installs less needy, but then on the installation review screen, >> the only thing that it says its going to install is Developer Studio. >> There is no on-screen acknowledgement that any AR Server components will >> be installed. On the advisement of support, I went ahead and clicked >> install with the hopes that the server stuff would be installed anyway. >> The installer reports success and I now have Dev studio on my server >> (wasn't the goal), but no indication that the AR server itself is at patch >> 1 (looked at server configuration, share:application properties, and the >> "installed configuration" in the maintenance tool). >> >> To add to the oddness, when I run the installer on my PC with the intent >> of bringing Dev Studio up to patch 1, I get an error "No features are >> selected to install". Of course, it never gave me a window to select any >> options. >> >> Anyway, it sounds like there is an issue with my environment, as you guys >> aren't having the same issues. >> >> Thanks for helping me check. >> Thad >> >> >> On Wed, Aug 14, 2013 at 12:26 AM, laurent matheo <lm...@me.com> wrote: >> >>> ** >>> Hi, >>> >>> Went ok for me this morning. I didn't need to launch the installer as >>> administrator (though for 8.0 patch xxx I had to, but it was a different >>> environment). >>> >>> What kind of error do you have? >>> >>> >>> On 14 Aug, 2013,at 03:04 AM, Thad Esser <thad.es...@gmail.com> wrote: >>> >>> ** >>> Hi, >>> >>> Can someone let me know if you have successfully downloaded and >>> installed ARS 8.1 patch 1 for a Windows environment? The file I'm getting >>> out of the EPD doesn't appear to have everything, and the installer is >>> misbehaving when I try to install what is in the file. I have an open >>> support ticket with BMC, but there isn't much headway being made so I'm >>> hoping to at least level-set that the EPD file is good (or not). >>> >>> Thanks, >>> Thad >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
