I think it relies more on the ones in the install folders, but when
troubleshooting my problems, they always had me remove the ones from the
temp folder also, just to make sure.


On Wed, Aug 14, 2013 at 11:49 AM, Thad Esser <thad.es...@gmail.com> wrote:

> **
> LJ,
>
> Interesting, I will have to investigate that.  If I recall, aren't some of
> these files stored in C:\Users\xxxx\AppData\Local\Temp?  Seems it could be
> a bit of a stretch to rely on files in a user's temp folder for
> configuration data.  Nevermind that the folder is "temp", what if that user
> leaves the company and the user account is destroyed?
>
> Thanks for pointing in a direction,
> Thad
>
>
> On Wed, Aug 14, 2013 at 9:56 AM, Longwing, Lj <llongw...@usgs.gov> wrote:
>
>> **
>> Thad,
>> After an extensive call with support (still ongoing in one environment),
>> it picks the installed components automatically out of any xml files it
>> encounters...but the problem is that it may pick the 'wrong' file....so, my
>> recommendation for you would be to find all of the
>> *InstalledConfiguration.xml files and rename those that you don't want the
>> patch installer touching...and go through the ones you leave in place and
>> make sure that everything is working 'as designed' in that file before
>> trying the install again.
>>
>>
>> On Wed, Aug 14, 2013 at 10:50 AM, Thad Esser <thad.es...@gmail.com>wrote:
>>
>>> **
>>> Laurent,
>>>
>>> When I run the installer on the server, there is maybe 4 screens to
>>> click "Next" through (welcome, agree to terms, etc) but none that let me
>>> select any options.  Which doesn't bother me so much as I know BMC is
>>> trying to make their installs less needy, but then on the installation
>>> review screen, the only thing that it says its going to install is
>>> Developer Studio.  There is no on-screen acknowledgement that any AR Server
>>> components will be installed.  On the advisement of support, I went ahead
>>> and clicked install with the hopes that the server stuff would be installed
>>> anyway.  The installer reports success and I now have Dev studio on my
>>> server (wasn't the goal), but no indication that the AR server itself is at
>>> patch 1 (looked at server configuration, share:application properties, and
>>> the "installed configuration" in the maintenance tool).
>>>
>>> To add to the oddness, when I run the installer on my PC with the intent
>>> of bringing Dev Studio up to patch 1, I get an error "No features are
>>> selected to install".  Of course, it never gave me a window to select any
>>> options.
>>>
>>> Anyway, it sounds like there is an issue with my environment, as you
>>> guys aren't having the same issues.
>>>
>>> Thanks for helping me check.
>>> Thad
>>>
>>>
>>> On Wed, Aug 14, 2013 at 12:26 AM, laurent matheo <lm...@me.com> wrote:
>>>
>>>> **
>>>> Hi,
>>>>
>>>> Went ok for me this morning. I didn't need to launch the installer as
>>>> administrator (though for 8.0 patch xxx I had to, but it was a different
>>>> environment).
>>>>
>>>> What kind of error do you have?
>>>>
>>>>
>>>> On 14 Aug, 2013,at 03:04 AM, Thad Esser <thad.es...@gmail.com> wrote:
>>>>
>>>> **
>>>> Hi,
>>>>
>>>> Can someone let me know if you have successfully downloaded and
>>>> installed ARS 8.1 patch 1 for a Windows environment?  The file I'm getting
>>>> out of the EPD doesn't appear to have everything, and the installer is
>>>> misbehaving when I try to install what is in the file.  I have an open
>>>> support ticket with BMC, but there isn't much headway being made so I'm
>>>> hoping to at least level-set that the EPD file is good (or not).
>>>>
>>>> Thanks,
>>>> Thad
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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