If I see weirdness like this, the first thing I do is pull in up in the User Tool. If it's there, then it's a cache issue. Our dev server caches really quickly, but prod can take up to an hour.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kathy Morris Sent: Wednesday, October 23, 2013 11:15 AM To: [email protected] Subject: Modifying HPD:HelpDesk Dev Studio ** Hi, AR System 7.6.4 / ITSM 7.6.4 Via Dev Studio, I added a field under the Work Info tab on the HPD:HelpDesk form in an overlay. The field is not showing up in MidTier after I cleared the cache and AR Server was restarted. Am I missing a step? When I create new regular forms - the same field displays in the new form in Mid Tier. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
