Now I'm toast. I moved this field on HPD:Help Desk and the somehow the process bar is down on the buttom of the screen.
This Help Desk form was created as an overlay. I am wondering if I can just delete the overlay form in Best Practice and roll back some how. I am looking thru the Dev studio HTML pages and I do not see info on how deleting overlays works. I have a def file of the best practice HPD:HelpDesk object, however I am concerned that if I import it - somehow the base development form is going to get messed up. Where is my old Admin tool when I need it. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Saji Philip Sent: Wednesday, October 23, 2013 12:09 PM To: [email protected] Subject: Re: Modifying HPD:HelpDesk Dev Studio ** As Lisa mentioned, I would first look at it through the user tool. Most of the time this happened to us is a panel issue, field overlap, or permission issues.. On Oct 23, 2013 10:15 AM, "Kathy Morris" <[email protected]> wrote: ** Hi, AR System 7.6.4 / ITSM 7.6.4 Via Dev Studio, I added a field under the Work Info tab on the HPD:HelpDesk form in an overlay. The field is not showing up in MidTier after I cleared the cache and AR Server was restarted. Am I missing a step? When I create new regular forms - the same field displays in the new form in Mid Tier. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
