Hi everyone, I wanted to check out the new process designer stuff, so I installed 8.1. I noticed that there were several service packs out for arsystem and the various itsm modules so I (perhaps foolishly) went ahead and installed those before I went ahead with trying to install process designer.
PDICT 8.3.3 now throws this error trying to install: "The Remedy version 8.1.00.002 is not supported. The integration cannot be completed on this server." Unless I'm blind, there don't appear to be any patches for process designer. Anyone else out there seeing this? It took upwards of 3 straight days to get 8.1 + all the latest service packs installed on my puny dev VM. Do I REALLY have to rollback to "SP0" to install process designer (then presumably reapply the service packs). Maybe I'm lucky and this error is bogus and there is some way to bypass it? -Andy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
