>From what I've seen, I would stay away from Process Designer. It's a cool >concept but nowhere near Production-ready on 7.6 or 8.x. We've had several >issues caused by it (it wreaks havoc on the Task Management forms) that >required small manual fixes simply after installing it. I encountered some >other issues in trying to build workflow that I can't recall right now because >it's been several months, but I think for the most part you'd be safer doing >customizations to ITSM within ARS.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Andrew Hicox Sent: Tuesday, December 03, 2013 9:50 AM To: [email protected] Subject: Process designer + ars 8.1 sp 2 ** Hi everyone, I wanted to check out the new process designer stuff, so I installed 8.1. I noticed that there were several service packs out for arsystem and the various itsm modules so I (perhaps foolishly) went ahead and installed those before I went ahead with trying to install process designer. PDICT 8.3.3 now throws this error trying to install: "The Remedy version 8.1.00.002 is not supported. The integration cannot be completed on this server." Unless I'm blind, there don't appear to be any patches for process designer. Anyone else out there seeing this? It took upwards of 3 straight days to get 8.1 + all the latest service packs installed on my puny dev VM. Do I REALLY have to rollback to "SP0" to install process designer (then presumably reapply the service packs). Maybe I'm lucky and this error is bogus and there is some way to bypass it? -Andy _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
