Wasn't talking politics. But thank u. Was talking about Bain capital buys 
businesses to run into the ground. 

But I appreciate the reminder. 



> On Jul 29, 2014, at 2:54 PM, Rick Cook <[email protected]> wrote:
> 
> **
> Let's keep politics off this list, ok?  Plenty to talk about on topic.
> 
> Rick
> 
>> On Jul 29, 2014 11:46 AM, "Brukeste G" <[email protected]> wrote:
>> **
>> Bain capital has a relationship with BMC?  Mitt Romney?  Hmmmmm
>> 
>>> On Jul 29, 2014, at 2:17 PM, Ken Pritchard <[email protected]> wrote:
>>> 
>>> **
>>> I’ve been reading this thread for the better part of 2 days now without 
>>> commenting.  While I agree with the type of conference y’all are looking 
>>> for, don’t forget what ‘we’ve’ allowed it to be called.
>>> 
>>>  
>>> 
>>> I think part of the disconnect is that it’s always been referred to as a 
>>> ‘user group’ conference, not a developers conference.  Sounds like now that 
>>> BMC-Bain has regained control of it they are treating it more strictly as a 
>>> ‘user’ (as in customer) conference. 
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of Lynn Larsen
>>> Sent: Tuesday, July 29, 2014 2:06 PM
>>> To: [email protected]
>>> Subject: Re: ENGAGE
>>> 
>>>  
>>> 
>>> **
>>> 
>>> Do you really think that of the 20-some sessions still to be decided upon, 
>>> that they will be focused on Remedy with the direction the rest of the 
>>> agenda/sessions are going? 
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of LJ LongWing
>>> Sent: Tuesday, July 29, 2014 12:12 PM
>>> To: [email protected]
>>> Subject: Re: ENGAGE
>>> 
>>>  
>>> 
>>> **
>>> 
>>> I think that was the attempt with the 'Subject to change' disclaimer at the 
>>> bottom....but I personally dismissed that as 'we are covering our legal 
>>> buts incase someone that's presenting pulls out', not 'we aren't finished 
>>> publishing all of the sessions yet'
>>> 
>>>  
>>> 
>>> On Tue, Jul 29, 2014 at 11:03 AM, Jason Miller <[email protected]> 
>>> wrote:
>>> 
>>> **
>>> 
>>> So could a simple "here is what we have so far and we still have some to 
>>> add" have avoided all of this?  My guess is we all would have been a bit 
>>> quieter, at least until it was all published.
>>> 
>>>  
>>> 
>>> On Tue, Jul 29, 2014 at 10:00 AM, LJ LongWing <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> Well....one 'plus' that I've seen so far is that they say that the catalog 
>>> that we are looking at is a bit 'short'...meaning that they have stated 
>>> it's only 85% done....so...I did the math...that means there are about 
>>> another 20ish sessions still to be decided upon....will that be enough?  
>>> I'm not sure...I read on communities that most of the 'undecided' are in 
>>> the track that Remedy resides in...so it's possible that they will be 
>>> adding sessions of a technical nature, but only time will tell.  
>>> Additionally, I saw that the 'early bird' timeframe was extended to Aug 
>>> 15....so that gives people more time once the sessions are more 
>>> finalized....I'm still watching the situation as it unfolds....we will see 
>>> what we end up with at the end.
>>> 
>>>  
>>> 
>>> On Tue, Jul 29, 2014 at 10:51 AM, Jason Miller <[email protected]> 
>>> wrote:
>>> 
>>> **
>>> 
>>> I think what we see is the difference between a Remedy conference and a BMC 
>>> conference (duh).  To expand on that obvious statement what we know and 
>>> love is World Wide Remedy Users Group (WWRUG), Remedy is in the name.  BMC 
>>> cannot cater to the Remedy community alone and neglect their other products 
>>> (well they could but would probably upset the customers of the other 
>>> products).  The conference that would have avoided all of this criticism 
>>> from us likely would have looked very lopsided to non-Remedy customers and 
>>> I imaging there were discussions around these points and a conscious 
>>> decision that the conference had to be balanced.
>>> 
>>>  
>>> 
>>> Claire pointed out they hired a company to help with the conference.  Since 
>>> most of my IT career has been centered around Remedy I have not been to 
>>> other corporate conferences however my guess is they look pretty similar to 
>>> ENGAGE.  BMC and the company helping them plan is likely using the usual 
>>> format for a corporate event.  Unfortunately we have been spoiled and are 
>>> use to getting the conference we want and that is designed to provide the 
>>> maximum value for Remedy customers.  BMC is not and cannot provide that for 
>>> us under the BMC-wide umbrella.
>>> 
>>>  
>>> 
>>> With that said I am still disappointed.  I feel they could have 
>>> incorporated more technical, customer presentations and AR-specific content 
>>> while using some of the lessons learned from the past 5 years of WWRUG and 
>>> still providing a pretty balanced event (i.e. add some of the aspects we 
>>> love to other product areas instead of taking away from Remedy).
>>> 
>>>  
>>> 
>>> A BMC event and WWRUG have two different focuses and I can't imagine them 
>>> ever being close to the same thing.  The corporate run Remedy User Groups 
>>> that we loved were hosted by Remedy Corp (ok so I never attended one of 
>>> those but I know you guys and gals loved them).  Of course those catered to 
>>> Remedy people, that was their only product family to focus on.
>>> 
>>>  
>>> 
>>> So I think the question is can a North America WWRUG and BMC corporate 
>>> event exist in the same year?  I suspect with BMC back in the corporate 
>>> event game they will not provide nearly the same level of sponsorship they 
>>> have for previous WWRUGs.
>>> 
>>>  
>>> 
>>> Jason
>>> 
>>>  
>>> 
>>> On Tue, Jul 29, 2014 at 9:17 AM, Scott Philben <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> I'm not sure I could get to 5-6. 3-4 maybe. What would I do with the rest 
>>> of my time?
>>> 
>>>  
>>> 
>>> When I heard this was happening, I was excited. BMC was running it! The 
>>> real insiders! There would be more discussions on the other BMC tools! All 
>>> the good stuff all in one place! Adventure and excitement!
>>> 
>>>  
>>> 
>>> Now that I have seen the agenda, it's all about meh... Where are the 
>>> technical discussions for us who don't need hand holding and the "New 
>>> Remedy User Experience?" Where are the "ways to use Remedy that you never 
>>> thought of?" How about Misi and seeing how he integrates things with 
>>> Remedy? Where are the little customers and big customers explaining how 
>>> they do things with Remedy?
>>> 
>>>  
>>> 
>>> This sounds like a lot of Marketing types there to sell me stuff.
>>> 
>>>  
>>> 
>>> And stop pushing The Cloud!
>>> 
>>> -scott
>>> 
>>> 
>>> 
>>> On Jul 29, 2014, at 11:49 AM, Rick Cook <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> Looks like they updated the session times to more reasonable values.  Some 
>>> of that may be time zone adjustment, but at least evenings now look free 
>>> for networking and other activities. 
>>> 
>>> I know that not everyone is ready for the advanced stuff, and that we need 
>>> sessions at all levels.  But I see maybe 5-6 breakouts I would definitely 
>>> attend.  The rest are kinda meh...
>>> 
>>> 
>>> Rick
>>> 
>>>  
>>> 
>>> On Tue, Jul 29, 2014 at 7:20 AM, Warren R. Baltimore II 
>>> <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> err...that would be San Jose....  heh...still haven't had my full load of 
>>> coffee.....
>>> 
>>> On Tue, Jul 29, 2014 at 10:18 AM, Warren R. Baltimore II 
>>> <[email protected]> wrote:
>>> 
>>> First off, as to Claire's earlier comment, I am truly flattered.....
>>> 
>>>  
>>> 
>>> I'm not sure why anyone would have thought this to be any different then it 
>>> has ALWAYS been when BMC ran this thing.  I still remember giving an ear 
>>> full to some poor staffer in San Diego back in 2006 (I think) about how 
>>> upset I was that it was nothing more then one long marketing tool for the 
>>> ITSM suite....  At the time, all I did was development, and it was pretty 
>>> darn evident that BMC no longer wished to sell the ARSystem as a 
>>> development platform.
>>> 
>>>  
>>> 
>>> I've not been able to get to many of these since I left the University of 
>>> Washington (it is so much harder to convince a profit motivated manager of 
>>> these things then a University manager!), and I had hoped to go to this, 
>>> but now I'm not so sure....  Maybe I'm just better off finding a good class 
>>> somewhere....
>>> 
>>>  
>>> 
>>> BMC, you really need to start listening to this group.  They are some of 
>>> your Remedy products biggest fans.  We can can be a bit of handful 
>>> sometimes, but we're worth it!  Stop treating this as a way to just sell 
>>> your products.  We've already bought into that.  Instead, think about how 
>>> YOU can help US to better leverage these products.  Do a better job in 
>>> running this event.  Perhaps give it to the education and engineering/R&D 
>>> departments, and leave the sales staff at home!
>>> 
>>>  
>>> 
>>> *sigh*
>>> 
>>> On Tue, Jul 29, 2014 at 10:04 AM, Tami Palacky <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> too funny Jason!!!
>>> 
>>>  
>>> 
>>> seems they are going back to how BMC used to run the conference.  too bad 
>>> there is no more WWRUG.  i guess the guys got burned out.  :(
>>> 
>>> 
>>> 
>>> On Monday, July 28, 2014 7:57:42 PM UTC-4, Jason Miller wrote:
>>> 
>>> **
>>> 
>>> By doing our own thing we would simply be creating an overlay on ENGAGE.  
>>> Once we create the overlay we can customize and changes by BMC won't have 
>>> an impact.  Except if they delete one of us in base, that will have an 
>>> impact on the overlay.
>>> 
>>>  
>>> 
>>> On Mon, Jul 28, 2014 at 4:42 PM, Tauf Chowdhury <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> Not if you do it from a hotel room though? I'll pitch in for a suite. We 
>>> can set up a google hang out and a live tweet session. 
>>> 
>>>  
>>> 
>>> On Mon, Jul 28, 2014 at 7:40 PM, laurent matheo <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> Yeah I proposed this... Somekind of "genius bar" or something, maybe panel 
>>> like, or small breakouts or something...
>>> Could have been setup like a "mini community onsite" using Matt for this...
>>> 
>>> Maybe we could squat the booth location for this when it's not attended? If 
>>> it's like wwrug, it's just opened for lunch / not a long time, we could use 
>>> the place to do some small groups about a theme or something?
>>> 
>>> So, a mix between the "bird & the feathers", "genius bar", "community" and 
>>> whatever?
>>> 
>>> We could even stream it live on the net so the others could see it (that 
>>> could be a problem with BMC rules though).
>>> 
>>> 
>>> On 29 Jul, 2014,at 01:36 AM, Tauf Chowdhury <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> I was willing to sponsor a technical/learning lab at the conference. 
>>> Reached out to numerous people. Deaf ears. Oh well... I'm still going. Love 
>>> networking (by networking I mean drinking) with you guys if you decide to 
>>> go.
>>> 
>>>  
>>> 
>>> On Mon, Jul 28, 2014 at 7:33 PM, Tauf Chowdhury <[email protected]> wrote:
>>> 
>>> In browsing through the sessions and speakers, the title of unnamed speaker 
>>> pretty much sums up my assessment of the catalog: Lead Technical Marketing 
>>> Consultant
>>> 
>>>  
>>> 
>>> On Mon, Jul 28, 2014 at 7:31 PM, laurent matheo <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> The evening is still there, Tuesday from 6 to 8 PM:
>>> http://www.eventmgmt.aimia.com/events/bmc-engage-2014/custom-20-2bc888d975f2496db5d3f819b9735209.aspx
>>> 
>>> But that's weird... Since breakouts continue from 6 to 9 PM on tuesday... 
>>> So or you go stalk the Engineers (and potentially miss 2 breakouts), or you 
>>> attend the breakouts (and miss the candy)?
>>> 
>>> 
>>> On 29 Jul, 2014,at 01:26 AM, Rick Cook <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> And with so many evening sessions, where does the Evening with Engineering 
>>> or the other evening activities go?  Will they even have them?
>>> 
>>> Rick
>>> 
>>> On Jul 28, 2014 4:24 PM, "Jason Miller" <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> Not impressed.  My first impress is welcome back BMC Marketing World.  We 
>>> haven't missed you all these years.  Maybe I need to just let it soak in 
>>> for a day or two?.?.?.
>>> 
>>>  
>>> 
>>> Unless I am overlooking something it seems there are very few presentations 
>>> by customers.
>>> 
>>>  
>>> 
>>> On Mon, Jul 28, 2014 at 3:46 PM, Sanford, Claire 
>>> <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> Just shaking my head…
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of laurent matheo
>>> 
>>> 
>>> Sent: Monday, July 28, 2014 5:32 PM
>>> 
>>>  
>>> 
>>> 
>>> To: [email protected]
>>> Subject: Re: ENGAGE
>>> 
>>>  
>>> 
>>>  
>>> 
>>> **
>>> 
>>> It seems the list is on now:
>>> http://bmc.g2planet.com/bmcengage2014/event_agenda
>>> 
>>> 
>>> On 29 Jul, 2014,at 12:25 AM, "Sanford, Claire" 
>>> <[email protected]> wrote:
>>> 
>>> You are certainly trusting Terry!
>>> 
>>>  
>>> 
>>> I’ll wait for the agenda and hope they extend the early bird rate.   I can 
>>> see it now… 
>>> 
>>> ME:  Hi Mr. Director, please spend thousands of dollars for me to be gone 
>>> for almost a week for a conference where we have no idea what the content 
>>> is.  There is an early bird discount!!!
>>> 
>>> DIR:  Come back when you have an agenda and a firm grasp on what you 
>>> sessions are going to attend AND how much you are going to spend.
>>> 
>>>  
>>> 
>>> ME:  Big Sigh…
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of Tauf Chowdhury 
>>> 
>>> 
>>> Sent: Monday, July 28, 2014 4:52 PM
>>> 
>>> To: [email protected]
>>> Subject:Re: ENGAGE
>>> 
>>>  
>>> 
>>>  
>>> 
>>> **
>>> 
>>> Is that like the "good faith" deposit at a car dealer? Say goodbye to that 
>>> $75! Hehe
>>> 
>>> Sent from my iPhone
>>> 
>>> 
>>> On Jul 28, 2014, at 5:49 PM, Terry Bootsma <[email protected]> wrote:
>>> 
>>> **
>>> 
>>> I believe early bird pricing expires July 31st.   So, if the agenda is out 
>>> today or tomorrow, that is just "under the wire".
>>> 
>>>  
>>> 
>>> However, I had to make a call last week,  so I registered and paid for the 
>>> conference with the understanding that I could de-register up to a certain 
>>> date with a $75.00 "admin" fee.  Well, we'll see about that.  :-)
>>> 
>>>  
>>> 
>>> Terry
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of Lynn Larsen
>>> 
>>> 
>>> Sent: July-28-14 5:03 PM
>>> 
>>> To: [email protected]
>>> Subject:Re: ENGAGE
>>> 
>>>  
>>> 
>>> **
>>> 
>>> I’m glad I’m not alone in the trying to get approval for a conference that 
>>> we have no idea what the content is… There should not be “early bird” 
>>> pricing that expires before the detailed agenda is even published, in my 
>>> opinion.
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of Sanford, Claire
>>> 
>>> 
>>> Sent: Monday, July 28, 2014 3:55 PM
>>> 
>>> To: [email protected]
>>> Subject:Re: ENGAGE
>>> 
>>>  
>>> 
>>>  
>>> 
>>> **
>>> 
>>> They missed one mark… in order to get a room you have to go through their 
>>> conference desk.  We are adults.  We should be able to make our own 
>>> reservations.  
>>> 
>>> If the conference is more “sales” than technical, there is no way I can get 
>>> approval.  I’ll be disappointed if they go back to the way it was before it 
>>> became WWRUG!
>>> 
>>>  
>>> 
>>> From: Action Request System discussion list(ARSList) 
>>> [mailto:[email protected]] On Behalf Of Jason Miller
>>> 
>>> 
>>> Sent: Monday, July 28, 2014 3:51 PM
>>> 
>>> To: [email protected]
>>> Subject:Re: ENGAGE
>>> 
>>>  
>>> 
>>>  
>>> 
>>> **
>>> 
>>> I agree that our WWRUG friends are much better at communicating and giving 
>>> people the information they need to decide, get approvals and make travel 
>>> arrangements than BMC.  Let's just hope they don't completely miss the mark 
>>> on this conference.
>>> 
>>>  
>>> 
>>> Jason
>>> 
>>>  
>>> 
>>> On Mon, Jul 28, 2014 at 11:47 AM, David Boylan <[email protected]> wrote:
>>> 
>>> I still haven't seen much of what is being presented other that lots of 
>>> marketing.
>>> 
>>> Is this even worth going to?
>>> 
>>> 
>>> Dave
>>> 
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>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
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>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
>>>  
>>> 
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>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: 
>>> "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>>  
>>> 
>>> -- 
>>> Tauf Chowdhury
>>> 
>>>  
>>> 
>>>  
>>> 
>>> -- 
>>> Tauf Chowdhury
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>>  
>>> 
>>> -- 
>>> Tauf Chowdhury
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> -- 
>>> Warren R. Baltimore II
>>> Remedy Developer
>>> 410-533-5367
>>> 
>>> 
>>> 
>>> 
>>> -- 
>>> Warren R. Baltimore II
>>> Remedy Developer
>>> 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>>  
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> 
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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