It might be that BMC Managment is "DIS-Engaged" .... from the customer base.... 8 ^ ( Why did they drop Marimba BBCA -- foolishness... (it was just a little dig, still disappointed)... Footprints appears to be more like MudPrints I am sure I do not have the whole picture... hoping for the best! not going.
On Tue, Jul 29, 2014 at 12:51 PM, Jason Miller <jason.mil...@gmail.com> wrote: > ** > I think what we see is the difference between a Remedy conference and a > BMC conference (duh). To expand on that obvious statement what we know and > love is World Wide Remedy Users Group (WWRUG), Remedy is in the name. BMC > cannot cater to the Remedy community alone and neglect their other products > (well they could but would probably upset the customers of the other > products). The conference that would have avoided all of this criticism > from us likely would have looked very lopsided to non-Remedy customers and > I imaging there were discussions around these points and a conscious > decision that the conference had to be balanced. > > Claire pointed out they hired a company to help with the conference. > Since most of my IT career has been centered around Remedy I have not been > to other corporate conferences however my guess is they look pretty similar > to ENGAGE. BMC and the company helping them plan is likely using the usual > format for a corporate event. Unfortunately we have been spoiled and are > use to getting the conference we want and that is designed to provide the > maximum value for Remedy customers. BMC is not and cannot provide that for > us under the BMC-wide umbrella. > > With that said I am still disappointed. I feel they could have > incorporated more technical, customer presentations and AR-specific content > while using some of the lessons learned from the past 5 years of WWRUG and > still providing a pretty balanced event (i.e. add some of the aspects we > love to other product areas instead of taking away from Remedy). > > A BMC event and WWRUG have two different focuses and I can't imagine them > ever being close to the same thing. The corporate run Remedy User Groups > that we loved were hosted by Remedy Corp (ok so I never attended one of > those but I know you guys and gals loved them). Of course those catered to > Remedy people, that was their only product family to focus on. > > So I think the question is can a North America WWRUG and BMC corporate > event exist in the same year? I suspect with BMC back in the corporate > event game they will not provide nearly the same level of sponsorship they > have for previous WWRUGs. > > Jason > > > On Tue, Jul 29, 2014 at 9:17 AM, Scott Philben <sphil...@mac.com> wrote: > >> ** >> I'm not sure I could get to 5-6. 3-4 maybe. What would I do with the rest >> of my time? >> >> When I heard this was happening, I was excited. BMC was running it! The >> real insiders! There would be more discussions on the other BMC tools! All >> the good stuff all in one place! Adventure and excitement! >> >> Now that I have seen the agenda, it's all about meh... Where are the >> technical discussions for us who don't need hand holding and the "New >> Remedy User Experience?" Where are the "ways to use Remedy that you never >> thought of?" How about Misi and seeing how he integrates things with >> Remedy? Where are the little customers and big customers explaining how >> they do things with Remedy? >> >> This sounds like a lot of Marketing types there to sell me stuff. >> >> And stop pushing The Cloud! >> >> -scott >> >> >> On Jul 29, 2014, at 11:49 AM, Rick Cook <remedyr...@gmail.com> wrote: >> >> ** >> Looks like they updated the session times to more reasonable values. >> Some of that may be time zone adjustment, but at least evenings now look >> free for networking and other activities. >> >> I know that not everyone is ready for the advanced stuff, and that we >> need sessions at all levels. But I see maybe 5-6 breakouts I would >> definitely attend. The rest are kinda meh... >> >> Rick >> >> >> On Tue, Jul 29, 2014 at 7:20 AM, Warren R. Baltimore II < >> warrenbaltim...@gmail.com> wrote: >> >>> ** >>> err...that would be San Jose.... heh...still haven't had my full load >>> of coffee..... >>> >>> On Tue, Jul 29, 2014 at 10:18 AM, Warren R. Baltimore II < >>> warrenbaltim...@gmail.com> wrote: >>> >>>> First off, as to Claire's earlier comment, I am truly flattered..... >>>> >>>> I'm not sure why anyone would have thought this to be any different >>>> then it has ALWAYS been when BMC ran this thing. I still remember giving >>>> an ear full to some poor staffer in San Diego back in 2006 (I think) about >>>> how upset I was that it was nothing more then one long marketing tool for >>>> the ITSM suite.... At the time, all I did was development, and it was >>>> pretty darn evident that BMC no longer wished to sell the ARSystem as a >>>> development platform. >>>> >>>> I've not been able to get to many of these since I left the University >>>> of Washington (it is so much harder to convince a profit motivated manager >>>> of these things then a University manager!), and I had hoped to go to this, >>>> but now I'm not so sure.... Maybe I'm just better off finding a good class >>>> somewhere.... >>>> >>>> BMC, you really need to start listening to this group. They are some >>>> of your Remedy products biggest fans. We can can be a bit of handful >>>> sometimes, but we're worth it! Stop treating this as a way to just sell >>>> your products. We've already bought into that. Instead, think about how >>>> YOU can help US to better leverage these products. Do a better job in >>>> running this event. Perhaps give it to the education and >>>> engineering/R&D departments, and leave the sales staff at home! >>>> >>>> *sigh* >>>> On Tue, Jul 29, 2014 at 10:04 AM, Tami Palacky <tpala...@gmail.com> >>>> wrote: >>>> >>>>> ** >>>>> too funny Jason!!! >>>>> >>>>> seems they are going back to how BMC used to run the conference. too >>>>> bad there is no more WWRUG. i guess the guys got burned out. :( >>>>> >>>>> >>>>> On Monday, July 28, 2014 7:57:42 PM UTC-4, Jason Miller wrote: >>>>> >>>>>> ** >>>>>> By doing our own thing we would simply be creating an overlay on >>>>>> ENGAGE. Once we create the overlay we can customize and changes by BMC >>>>>> won't have an impact. Except if they delete one of us in base, that will >>>>>> have an impact on the overlay. >>>>>> >>>>>> >>>>>> On Mon, Jul 28, 2014 at 4:42 PM, Tauf Chowdhury <tauf...@gmail.com> >>>>>> wrote: >>>>>> >>>>>>> ** >>>>>>> Not if you do it from a hotel room though? I'll pitch in for a >>>>>>> suite. We can set up a google hang out and a live tweet session. >>>>>>> >>>>>>> >>>>>>> On Mon, Jul 28, 2014 at 7:40 PM, laurent matheo <lm...@me.com> >>>>>>> wrote: >>>>>>> >>>>>>>> ** >>>>>>>> Yeah I proposed this... Somekind of "genius bar" or something, >>>>>>>> maybe panel like, or small breakouts or something... >>>>>>>> Could have been setup like a "mini community onsite" using Matt for >>>>>>>> this... >>>>>>>> >>>>>>>> Maybe we could squat the booth location for this when it's not >>>>>>>> attended? If it's like wwrug, it's just opened for lunch / not a long >>>>>>>> time, >>>>>>>> we could use the place to do some small groups about a theme or >>>>>>>> something? >>>>>>>> >>>>>>>> So, a mix between the "bird & the feathers", "genius bar", >>>>>>>> "community" and whatever? >>>>>>>> >>>>>>>> We could even stream it live on the net so the others could see it >>>>>>>> (that could be a problem with BMC rules though). >>>>>>>> >>>>>>>> On 29 Jul, 2014,at 01:36 AM, Tauf Chowdhury <tauf...@gmail.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>> ** >>>>>>>> I was willing to sponsor a technical/learning lab at the >>>>>>>> conference. Reached out to numerous people. Deaf ears. Oh well... I'm >>>>>>>> still >>>>>>>> going. Love networking (by networking I mean drinking) with you guys >>>>>>>> if you >>>>>>>> decide to go. >>>>>>>> >>>>>>>> >>>>>>>> On Mon, Jul 28, 2014 at 7:33 PM, Tauf Chowdhury <tauf...@gmail.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> In browsing through the sessions and speakers, the title of >>>>>>>>> unnamed speaker pretty much sums up my assessment of the catalog: >>>>>>>>> Lead Technical Marketing Consultant >>>>>>>>> >>>>>>>>> >>>>>>>>> On Mon, Jul 28, 2014 at 7:31 PM, laurent matheo <lm...@me.com> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> ** >>>>>>>>>> The evening is still there, Tuesday from 6 to 8 PM: >>>>>>>>>> http://www.eventmgmt.aimia.com/events/bmc-engage-2014/custom-20- >>>>>>>>>> 2bc888d975f2496db5d3f819b9735209.aspx >>>>>>>>>> >>>>>>>>>> But that's weird... Since breakouts continue from 6 to 9 PM on >>>>>>>>>> tuesday... So or you go stalk the Engineers (and potentially miss 2 >>>>>>>>>> breakouts), or you attend the breakouts (and miss the candy)? >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 29 Jul, 2014,at 01:26 AM, Rick Cook <remed...@gmail.com> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>> ** >>>>>>>>>> >>>>>>>>>> And with so many evening sessions, where does the Evening with >>>>>>>>>> Engineering or the other evening activities go? Will they even have >>>>>>>>>> them? >>>>>>>>>> >>>>>>>>>> Rick >>>>>>>>>> On Jul 28, 2014 4:24 PM, "Jason Miller" <jason....@gmail.com> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> ** >>>>>>>>>>> Not impressed. My first impress is welcome back BMC Marketing >>>>>>>>>>> World. We haven't missed you all these years. Maybe I need to >>>>>>>>>>> just let it >>>>>>>>>>> soak in for a day or two?.?.?. >>>>>>>>>>> >>>>>>>>>>> Unless I am overlooking something it seems there are very few >>>>>>>>>>> presentations by customers. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On Mon, Jul 28, 2014 at 3:46 PM, Sanford, Claire <Claire....@ >>>>>>>>>>> memorialhermann.org> wrote: >>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> Just shaking my head… >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [mailto: >>>>>>>>>>>> ars...@arslist.org] *On Behalf Of *laurent matheo >>>>>>>>>>>> >>>>>>>>>>>> *Sent:* Monday, July 28, 2014 5:32 PM >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> *To:* ars...@arslist.org >>>>>>>>>>>> *Subject:* Re: ENGAGE >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> It seems the list is on now: >>>>>>>>>>>> http://bmc.g2planet.com/bmcengage2014/event_agenda >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On 29 Jul, 2014,at 12:25 AM, "Sanford, Claire" <Claire....@ >>>>>>>>>>>> MEMORIALHERMANN.ORG> wrote: >>>>>>>>>>>> >>>>>>>>>>>> You are certainly trusting Terry! >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> I’ll wait for the agenda and hope they extend the early bird >>>>>>>>>>>> rate. I can see it now… >>>>>>>>>>>> >>>>>>>>>>>> ME: Hi Mr. Director, please spend thousands of dollars for me >>>>>>>>>>>> to be gone for almost a week for a conference where we have no >>>>>>>>>>>> idea what >>>>>>>>>>>> the content is. There is an early bird discount!!! >>>>>>>>>>>> >>>>>>>>>>>> DIR: Come back when you have an agenda and a firm grasp on >>>>>>>>>>>> what you sessions are going to attend AND how much you are going >>>>>>>>>>>> to spend. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ME: Big Sigh… >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [ >>>>>>>>>>>> mailto:...@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury >>>>>>>>>>>> >>>>>>>>>>>> *Sent:* Monday, July 28, 2014 4:52 PM >>>>>>>>>>>> *To:* ars...@arslist.org >>>>>>>>>>>> *Subject:*Re: ENGAGE >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> Is that like the "good faith" deposit at a car dealer? Say >>>>>>>>>>>> goodbye to that $75! Hehe >>>>>>>>>>>> >>>>>>>>>>>> Sent from my iPhone >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Jul 28, 2014, at 5:49 PM, Terry Bootsma < >>>>>>>>>>>> tboo...@objectpath.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> I believe early bird pricing expires July 31st. So, if the >>>>>>>>>>>> agenda is out today or tomorrow, that is just "under the wire". >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> However, I had to make a call last week, so I registered and >>>>>>>>>>>> paid for the conference with the understanding that I could >>>>>>>>>>>> de-register up >>>>>>>>>>>> to a certain date with a $75.00 "admin" fee. Well, we'll see >>>>>>>>>>>> about that. >>>>>>>>>>>> :-) >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Terry >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ------------------------------ >>>>>>>>>>>> >>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [ >>>>>>>>>>>> mailto:...@ARSLIST.ORG] *On Behalf Of *Lynn Larsen >>>>>>>>>>>> >>>>>>>>>>>> *Sent:* July-28-14 5:03 PM >>>>>>>>>>>> *To:* ars...@arslist.org >>>>>>>>>>>> *Subject:*Re: ENGAGE >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> I’m glad I’m not alone in the trying to get approval for a >>>>>>>>>>>> conference that we have no idea what the content is… There should >>>>>>>>>>>> not be >>>>>>>>>>>> “early bird” pricing that expires before the detailed agenda is >>>>>>>>>>>> even >>>>>>>>>>>> published, in my opinion. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [ >>>>>>>>>>>> mailto:...@ARSLIST.ORG] *On Behalf Of *Sanford, Claire >>>>>>>>>>>> >>>>>>>>>>>> *Sent:* Monday, July 28, 2014 3:55 PM >>>>>>>>>>>> *To:* ars...@arslist.org >>>>>>>>>>>> *Subject:*Re: ENGAGE >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> They missed one mark… in order to get a room you have to go >>>>>>>>>>>> through their conference desk. We are adults. We should be able >>>>>>>>>>>> to make >>>>>>>>>>>> our own reservations. >>>>>>>>>>>> >>>>>>>>>>>> If the conference is more “sales” than technical, there is no >>>>>>>>>>>> way I can get approval. I’ll be disappointed if they go back to >>>>>>>>>>>> the way it >>>>>>>>>>>> was before it became WWRUG! >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [ >>>>>>>>>>>> mailto:...@ARSLIST.ORG] *On Behalf Of *Jason Miller >>>>>>>>>>>> >>>>>>>>>>>> *Sent:* Monday, July 28, 2014 3:51 PM >>>>>>>>>>>> *To:* ars...@arslist.org >>>>>>>>>>>> *Subject:*Re: ENGAGE >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ** >>>>>>>>>>>> >>>>>>>>>>>> I agree that our WWRUG friends are much better at communicating >>>>>>>>>>>> and giving people the information they need to decide, get >>>>>>>>>>>> approvals and >>>>>>>>>>>> make travel arrangements than BMC. Let's just hope they don't >>>>>>>>>>>> completely >>>>>>>>>>>> miss the mark on this conference. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Jason >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Mon, Jul 28, 2014 at 11:47 AM, David Boylan < >>>>>>>>>>>> david_...@brown.edu> wrote: >>>>>>>>>>>> >>>>>>>>>>>> I still haven't seen much of what is being presented other that >>>>>>>>>>>> lots of marketing. >>>>>>>>>>>> >>>>>>>>>>>> Is this even worth going to? >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Dave >>>>>>>>>>>> >>>>>>>>>>>> ____________________________________________________________ >>>>>>>>>>>> ___________________ >>>>>>>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>>>>>>>>> "Where the Answers Are, and have been for 20 years" >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> ------------------------------ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Note: This e-mail and any attachments may be privileged and >>>>>>>>>>>> confidential and protected from disclosure. If the reader of this >>>>>>>>>>>> message >>>>>>>>>>>> is not the intended recipient, or an employee or agent responsible >>>>>>>>>>>> for >>>>>>>>>>>> delivering this message to the intended recipient, you are hereby >>>>>>>>>>>> notified >>>>>>>>>>>> that any disclosure, copying, distribution or use of this e-mail >>>>>>>>>>>> and any >>>>>>>>>>>> attachments is strictly prohibited. If you have received this >>>>>>>>>>>> e-mail in >>>>>>>>>>>> error, please notify us immediately by returning it to the sender >>>>>>>>>>>> and >>>>>>>>>>>> deleting it from your computer system. Thank you for your >>>>>>>>>>>> cooperation. >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>>> >>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>> >>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> >>>>>>>>> >>>>>>>>> *Tauf Chowdhury * >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> >>>>>>>> >>>>>>>> *Tauf Chowdhury * >>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>> >>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> >>>>>>> >>>>>>> *Tauf Chowdhury* >>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>> >>>>>> >>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>> >>>> >>>> >>>> -- >>>> Warren R. Baltimore II >>>> Remedy Developer >>>> 410-533-5367 >>> >>> >>> >>> >>> -- >>> Warren R. Baltimore II >>> Remedy Developer >>> 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 >>> years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
